Jackson Health System Deploys Connance Vendor Management Technology

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JHS Gains Visibility and Control Over its Outsourced Operations to Improve Revenue Cycle Performance

Connance, Inc. (http://www.connance.com), the industry’s premier source of predictive analytic technology solutions that optimize financial and clinical workflows, today announced that Jackson Health System, a nonprofit academic medical system serving Miami-Dade County, has successfully deployed Connance's Vendor Management technology. With Connance Vendor Management, Jackson Health System is optimizing its outsourced operations and expects to increase cash recoveries and reduce costs.

Jackson Health System (JHS) now manages more than 15 agencies and other vendors for patient-pay collections, insurance follow-up, legal follow-up, and eligibility with Connance. Vendor Management enables JHS to get the most out of its vendor relationships by monitoring account activity against specific contracts, policies, procedures and workflows. It is a single platform that optimizes patient financial services activity by automating and streamlining placement, reconciliation, recall, subsequent routing, and special requests and approvals. Connance ensures proper and timely assignment of accounts, vendor commissioning integrity, and the consistent reporting of performance across agencies.

"We are expecting that Connance will enable us to realize dramatic improvements in the management of our outsourced revenue cycle vendors," said Myriam Torres, VP of Revenue Cycle Management, Jackson Health System. "The traditional means of managing a large volume of accounts, across a large number of vendors, in an increasingly-challenging environment, is a highly-complex process fraught with both challenges and opportunities for improvement. We partnered with Connance to help us better manage our people and processes and are very pleased with the progress we have made to make our operations more efficient and effective."

"The management team at JHS is affecting meaningful change across the entire health system -- and the Miami-Dade County community -- and we are proud to partner with them as they strive to transform the performance of their revenue cycle operations," said Steve Levin, CEO, Connance. "JHS is a forward-thinking organization that recognized the benefits of better managing its relationships with its vendors by coordinating account activity, increasing control and visibility, and optimizing workflows based on analytic insights that can reduce costs, drive net income improvements and enhance the patient experience."

About Jackson Health System
Jackson Health System is a nonprofit academic medical system offering world-class care to any person who walks through its doors. Governed by the Public Health Trust, a dedicated team of citizen volunteers acting on behalf of the Miami-Dade Board of County Commissioners, Jackson Health System ensures that all residents of Miami-Dade County receive a single high standard of care regardless of their ability to pay.

An integrated healthcare delivery system, Jackson Health System consists of its centerpiece, Jackson Memorial Hospital; multiple primary care and specialty care centers; a variety of school-based clinics serving many elementary, middle and high schools; two long-term care nursing facilities; six Corrections Health Services clinics; a network of mental health facilities; Holtz Children’s Hospital, Jackson Rehabilitation Hospital, Jackson Behavioral Health Hospital, Jackson North Medical Center and Jackson South Community Hospital.

About Connance, Inc.
Connance is healthcare’s premier source of predictive analytic technology solutions that enable hospitals, clinicians and outsourcing organizations to optimize financial and clinical workflows for sustained performance improvement. Leveraging your data, our data and consumer data, Connance delivers revenue cycle and population health solutions that prioritize activity and tailor your workflows to improve net income, reduce costs, and enhance the patient experience. Connance is redefining workflow optimization in healthcare. For more information call (781) 577-5000 or visit http://www.connance.com.


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