MTN Nigeria Uses NetBoss Solution

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MTN Nigeria Standardizes on NetBoss Service Assurance Solutions

NetBoss Technologies, Inc., a leading supplier of correlated network analytics, customer experience management, and service assurance solutions to network operators around the world, announced today that MTN Nigeria uses the NetBoss XT portfolio for centralized operations of their network. Based on 10 years of operation within MTN Nigeria’s vast network serving over 60 million customers and still growing, NetBoss solutions have proven their performance and efficacy for fault, performance, root cause, and service impact capabilities.

The next generation NetBoss solution running at MTN Nigeria for the past three years provides a layered approach to service assurance. The foundation layer consisting of the NetBoss XT and NetBoss Performance products provide comprehensive fault and performance management capabilities across MTN Nigeria’s mobile and enterprise networks. Next, the correlation layer using the NetBoss Statewise platform, provides root cause reporting across DWDM, MPLS, and RAN networks while suppressing the myriad of alarm and threshold information generated by such a large network. Additionally, the correlation layer reports on service impacts resulting from network failures or degradations. The integration layer provided by the NetBoss solution plug-ins automates work flow management for service issues with trouble tickets automatically generated and managed from fault, degradation, root cause, or service impact events. The top visualization layer enabled by NetBoss Executive Dashboard summarizes network and service performance for use by MTN’s management to fully understand the state of their network and services by providing actionable information. Building on this layered architecture and integrated data set, NetBoss is able to provide business-focused network analytics in the future.

“NetBoss has partnered closely with us for many years and has earned this position through their commitment to us to provide leading edge, value based products coupled with a highly attentive sales, support, and executive management organization,” expressed Bolaji Olojede, Senior Manager of Network Service Management Center MTN Nigeria. “I hope that MTN Nigeria’s success in service assurance will influence the whole family of MTN operators.”

“MTN Nigeria has been, and will continue to be, an enormously important customer to NetBoss. We are proud to bring such value and benefit to them, and we look forward to further successes as we grow our portfolio into the Telecom Network Analytics and Customer Experience Management space,” remarked Jim Odom, CEO of NetBoss.

About NetBoss Technologies, Inc.
NetBoss Technologies, Inc. provides next generation OSS software-based solutions to communication service providers, improving their operational efficiency and quality of service. Providing precise and actionable “anywhere, anytime” information on networks and associated services, our products ensure revenue is protected through improved end-user quality of experience. NetBoss Technologies has hundreds of installations worldwide addressing the telecommunications, utilities, government, and public safety industry segments and is an active TeleManagement Forum member supporting open standards-based solutions. Visit us at

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Tim Keithahn, Chief Financial Officer
NetBoss Technologies Inc
+1 (772) 618-4225 Ext: 1001
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