Applied EpicOnline to Support Growth and Business Continuity Strategy for Hickok & Boardman Insurance Group

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Leading agency also adopts Applied PerformanceManagement for data-driven visual business insights

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Applied Systems today announced that Hickok & Boardman Insurance Group selected Applied EpicOnline, the cloud-hosted version of the fastest-growing agency management system, to increase business automation, mobility and business continuity through the cloud. Hickok & Boardman is also looking to implement Applied PerformanceManagement to turn their agency management system data into easy-to-understand visual reports, enabling the company to make quicker, more informed business decisions.

Applied EpicOnline delivers the most technologically advanced software for brokerages to grow faster and more profitably in today’s changing insurance marketplace. Applied EpicOnline provides a single, integrated application to manage all client relationships, policy and benefits administration and financial accounting processes more efficiently across an agency, including multiple locations in different geographies. Hosted in Applied Systems’ secure Tier III+ data centers, Applied EpicOnline provides the benefits of the cloud’s anytime, anywhere access to information and cost savings, as well as eliminates the need for agencies to manage hardware, IT and security, enabling brokers to devote additional time to managing their business more effectively and securing new business.

“As a growth-minded organization, our company is highly focused on gaining the most efficiencies and return on each asset, including technology,” said Shannon King, vice president of Technology, Hickok & Boardman Insurance Group. “In partnering with Applied, we receive the support and services required to maximize our return on our technology investment and ensure business continuity by enabling our staff to access our management system data anywhere, anytime. With Applied EpicOnline and Applied PerformanceManagement, we will further automate our business operations through customized workflows and standardize reporting, enabling us to more closely manage our book of business and internal productivity to ensure optimal business operations for sustained business growth.”

Applied PerformanceManagement is the first business intelligence solution built specifically for independent insurance agencies and brokerages. Fully integrated with both Applied EpicOnline and Applied TAMOnline, Applied PerformanceManagement allows executives to obtain greater business insights from their existing management system data to make quicker, more informed business decisions. Applied PerformanceManagement presents data in an easy-to-understand visual interface with graphical dashboards that deliver multiple levels of analysis on key performance business indicators for an agency or brokerage’s book of business, employee operations and insurer relationships to drive greater employee productivity and increase profitable relationships with clients and insurers. Applied PerformanceManagement is a cloud-based business intelligence solution that can be implemented quickly into agency and brokerage operations through seamless integration into Applied EpicOnline and Applied TAMOnline.

“Consumer demand is evolving the insurance industry into a 24/7 marketplace and workforces continue to become more mobile, requiring agencies to adopt cloud-hosted software that delivers flexible and customizable operations for increased mobility and business continuity,” said Kris Hackney, executive vice president of Customer Experience, Applied Systems. “With Applied, Hickok & Boardman will be able to leverage the scalability the cloud provides to expand their business, as well as access information and data-driven business intelligence anywhere, anytime, further streamlining business operations for improved productivity and enabling the company to more quickly identify new business opportunities for growth.”

About Applied Systems
Applied Systems is a leading provider of software that powers the business of insurance. Recognized as a pioneer in insurance automation and data exchange between brokerages, insurers and their clients, Applied is the world’s largest provider of agency and brokerage management systems. Automating the insurance lifecycle for more than 12,000 agencies and brokerages and 450 insurers worldwide, Applied enables millions of people around the world to safeguard and protect what matters most.

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Courtney Rains
Applied Systems
+1 (404) 807-0846
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