IT Services Firm CrossRealms Brings Call Center Expertise to Las Vegas

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CrossRealms Inc., a Chicago-based IT services firm, has opened an office in Las Vegas to both better serve its growing roster of clients with offices in the western United States and make its call center expertise available to businesses based in Las Vegas and other cities in the region.

CrossRealms Inc., a Chicago-based IT services firm, has opened an office in Las Vegas to both better serve its growing roster of clients with offices in the western United States and make its call center expertise available to businesses based in Las Vegas and other cities in the region.

The new office is supported by a team of technicians, led by a Las Vegas-based IT professional with more than 15 years of experience designing and managing voice and data infrastructure in industries including legal services, staffing and recruiting, management consulting, retail, and health care.

CrossRealms has deployed more than 70 business phone systems and call centers as a Premium Partner of 3CX Phone System. Introduced commercially in 2007, 3CX Phone System is an open standard, Windows-based IP PBX that is a fully-customizable enterprise-class solution for businesses. As an infrastructure company, CrossRealms continuously researches and develops best practices for seamless 3CX migrations.

"We are excited to join the thriving southern Nevada business community and be the first 3CX Phone System provider," said CrossRealms CEO and Enterprise Architect Usama Houlila. "3CX is a forward-thinking and customizable business phone solution with measurable results. Without exception, our clients are thrilled with the added cost-savings, functionality, and ease of use that 3CX provides.”

CrossRealms provides IT solutions for local, national and international clients; from small private companies and mid-size non-profits, to Fortune 500 companies. Industries that CrossRealms serves include hospitality, health care, retail, financial services, and manufacturing.

Since 2009, CrossRealms has grown, on average, 100 percent annually. CrossRealms enjoys a client retention rate of 99 percent. CrossRealms offers both IT consulting and managed services with fixed fees and monthly contracts to help clients predict and control IT costs.

The Las Vegas office is located in Town Square at 6671 Las Vegas Blvd. South, Suite 210, Las Vegas NV 89119. The phone number is (888) 223-8041.

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Jody Oesterreicher
CrossRealms
+1 (312) 278-4445 Ext: 205
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