Axiom EPM Receives Highest Customer Satisfaction Ratings in Gartner’s User Survey of CPM Vendors for Second Consecutive Year

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Company Maintains Highest Ratings in Three Categories: Customer Overall Satisfaction, Vendor and Implementation Satisfaction of References

Axiom EPM, a Kaufman Hall company, today announced that for the second year in a row, it has received the highest satisfaction ratings in three categories in Gartner’s annual corporate performance management (CPM) report, including Customer Overall Satisfaction of Respondents, Vendor and Implementation Satisfaction of References. The ratings are an average of respondents' overall aggregate score by vendor and represents reference perceptions, not Gartner's opinion. The Gartner report, titled Survey Analysis: References Rate Their CPM Vendors in Gartner's User Survey, was released June 17, 2015.

As stated in the report, “Gartner's survey of 449 customer references sourced from 17 corporate performance management vendors between September and November 2014 provides valuable insights for CPM strategists assessing vendors' solutions.” According to Gartner, organizations seeking CPM solutions should, “consider specialist CPM vendors in assessments, and do not focus only on the Magic Quadrant Leaders; many Niche and Visionary CPM vendors consistently score well in all customer satisfaction areas and have a growing number of larger and more-complex implementations. This demonstrates the credibility of their solutions for a wide range of organizations.”

“We are proud to have been recognized once again by our customers for our unwavering dedication to quality and service,” said Jason Sussman, CEO, Axiom EPM Software. “We are unique in the market in that customer satisfaction and success are deeply embedded into the culture of our company. From management consulting, to software development and implementation, to ongoing support – we are dedicated to positioning our clients for success through better management of performance based on data-driven analysis and decision making.”

Coming off a record year in 2014, including a 54 percent increase in sales, Axiom EPM has demonstrated a continued commitment to clients, superior service and innovative performance management software applications across a variety of industries, including healthcare, higher education and banking.

Axiom EPM’s highly scalable solutions address the sophisticated financial planning and analysis needs of both mid-sized and large, multi-entity organizations. The result is a tool that is widely praised by clients – garnering the highest customer satisfaction in the industry. We believe this is evidenced by not only the last two Gartner surveys, but also by Axiom EPM earning the top customer satisfaction rating in the BPM Partners Pulse Survey for three years running.

Gartner’s report, Survey Analysis: References Rate Their CPM Vendors in Gartner's User Survey, is available at

About Axiom EPM and Kaufman Hall
Axiom EPM, a wholly-owned subsidiary of Kaufman Hall, provides sophisticated, flexible cloud- based performance management solutions that empower finance professionals to analyze results, model the future, and optimize organizational decision making. Solutions for long-range planning, budgeting & forecasting, reporting & analytics, consolidations, capital planning, profitability & cost management are delivered on a single unified platform. Axiom EPM embraces and extends Microsoft Excel® functionality, allowing finance professionals to manage data in a familiar environment – while providing unmatched modeling flexibility and enterprise performance.

Kaufman Hall provides management consulting services and enterprise performance management software that help organizations realize sustained success amid changing market conditions. Since 1985, Kaufman Hall has been a trusted advisor to boards and executive management teams, helping them incorporate proven methods into their strategic planning and financial management processes and quantify the financial impact of their plans to consistently achieve their goals.

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Chanel Benoit
Aria Marketing for Kaufman Hall
+1 617-332-9999 Ext: 209
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