Axiom EPM Earns Top Customer Satisfaction Rating in BPM Pulse of Performance Management Survey for Third Consecutive Year

Share Article

Tailored Industry Solutions, Cloud-Based Excel Integration and Customer-Centric Services and Support Lead to Unparalleled Performance Management Satisfaction

Axiom EPM, a Kaufman Hall company, today announced that it was named a Core Vendor and received the top customer satisfaction rating in the Pulse of Performance Management 2015 report published by BPM Partners, a leading independent authority on business performance management. The Core Vendors list and customer satisfaction scores were revealed in the annual IndustryWeek / BPM Partners webcast. Axiom EPM received a customer satisfaction rating of 4.92 on 5.00 point scale.

This is the third year in a row that Axiom EPM was recognized during the BPM Partners Pulse Performance Management webcast for its industry-leading customer service and comprehensive performance management solutions that serve a range of industries including banking, healthcare, and higher education.

“To consistently achieve these high satisfaction ratings is truly impressive and a testament to Axiom EPM’s comprehensive software platform, industry specific applications and customer-centric consulting and support services,” said Craig Schiff, President and CEO of BPM Partners. “We believe that Axiom EPM is a good choice for anyone looking for a comprehensive and unified performance management solution.”

According to the BPM Pulse survey, the most critical capabilities for organizations evaluating performance management software solutions include ease of use, Microsoft Excel integration, cloud deployment and management reporting that drives better decision making. According to the BPM Pulse research, 85 percent of organizations are still using Excel to supplement their planning systems due to the familiarity and flexibility Excel provides for financial modeling. A key driver for Axiom EPM’s success and high customer satisfaction ratings is tied to its unique approach for integrating Excel within an Enterprise-grade cloud performance management software platform.

“Unlike vendors who offer an ‘Excel-like’ experience with browser-based grids or Excel plug-ins, Axiom EPM offers a true Excel experience architected on top of a scalable, secure Microsoft Azure cloud infrastructure. The result is a high-performing cloud-based system that not only eliminates spreadsheet chaos, but also enables finance professionals to work in a familiar environment for maximum flexibility and broad organizational adoption,” said Jason Sussman, CEO, Axiom EPM Software.

Sussman added, “Receiving the top customer satisfaction ratings once again in the 2015 Pulse survey is extremely gratifying for us and is a testament to the commitment we’ve made to our clients, the quality of our software applications and the unmatched level of service we provide.”

A replay of the BPM Partners Pulse of Performance Management 2015 Webcast is available online.

About BPM Partners                                                 
BPM Partners is the leading independent authority on business performance management (BPM) and business intelligence solutions. The company helps organizations address their budgeting, planning, financial reporting, regulatory compliance, profitability optimization, key performance indicator (KPI) development, and operational performance challenges with vendor-neutral experts who can guide companies through their BPM initiatives from start to finish while both reducing risk and minimizing costs. For further details, go to Follow BPM Partners on Twitter @BPMTeam.

About Axiom EPM and Kaufman Hall
Axiom EPM, a wholly-owned subsidiary of Kaufman Hall, provides sophisticated, flexible performance management solutions that empower finance professionals to analyze results, model the future, and optimize organizational decision making. Solutions for long-range planning, budgeting & forecasting, reporting & analytics, consolidations, capital planning, profitability & cost management are delivered on a single unified platform. Axiom EPM embraces and extends Microsoft Excel® functionality, allowing finance professionals to manage data in a familiar environment – while providing unmatched modeling flexibility and enterprise performance.

Kaufman Hall provides management consulting services and enterprise performance management software that help organizations realize sustained success amid changing market conditions. Since 1985, Kaufman Hall has been a trusted advisor to boards and executive management teams, helping them incorporate proven methods into their strategic planning and financial management processes and quantify the financial impact of their plans to consistently achieve their goals.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Chanel Benoit
Aria Marketing for Kaufman Hall
+1 617-332-9999 Ext: 209
Email >
Axiom EPM
Like >
Follow us on
Visit website