New York City, New York (PRWEB) June 08, 2015
Satisfi, Inc. (http://www.Satis.fi) announced today that it won the Red Herring Top 100 North America Award late last week in San Diego, at the annual event that recognizes the year’s most exciting and innovative technology companies from the United States and Canada. Satisfi was selected among thousands of entrants and hundreds of finalists. Satisfi is a consumer request, feedback and issue-resolution platform that changes “consumer-business” interaction by creating a real-time, two-way communication link, via a customer’s smart device, that is private, anonymous and away from social media. Satisfi changes customer service from “reactive” to “proactive.”
Founder and CEO David Montoya presented to the Red Herring judging panel and had this to say about the award, “We are truly honored to be acknowledged, especially among such an outstanding group of peers. Satisfi is the leading customer experience platform. Satisfi enables consumers to use their smart devices, while in an establishment such as a retailer, hotel or stadium, to communicate requests and issues “in the moment.” We give each business the opportunity to turn a bad experience into a positive one and an unhappy customer into a raving fan, all while keeping conversations private. We are proud to be pioneering this new market segment and creating a new industry."
Red Herring Top 100 Awards are considered one of the technology industry's most prestigious honors. Previous winners include Google, Twitter, NetSuite, YouTube, Facebook, LinkedIn, and eBay, as well as leaders in cloud computing, mobile and big data.
“In 2015, selecting the top achievers was by no means a small feat,” said Alex Vieux, publisher and CEO of Red Herring. “In fact, we had the toughest time in years because so many entrepreneurs had crossed significant milestones so early. But after much thought, rigorous contemplation and discussion, we narrowed our list down from hundreds of candidates from across North America to the North American winners. We believe Satisfi embodies the vision, drive and innovation that define a successful entrepreneurial venture. Satisfi should be proud of its accomplishment, as the competition was very strong.”
Red Herring’s editorial staff evaluated companies on both quantitative and qualitative criteria, such as financial performance, technological innovation and intellectual property, DNA of the founders, business model, customer footprint and addressable market. A review of the track record and standing of startups relative to their sector peers allowing Red Herring to see past the “buzz” and make the list a valuable instrument of discovery and advocacy for the most promising new business models in North America, complement this assessment of potential.
Satisfi offers a friction free solution to enable consumers to easily access the service; no download or login is needed. Satisfi’s customer experience platform works with text-backs, iBeacons, and QR codes. Satisfi can be white labeled inside a company's existing mobile application too.
Businesses have a full-featured dashboard to manage requests with manual or automated responses, which can include attachments such as coupons or special offers. The software automatically routes requests and issues in real-time within an organization to the people that can resolve the request. The newest SaaS rollout includes features that (1) generate real-time sales leads within geo-targeted locations and (2) allow smartphone users to find out where items are located within a location. Businesses pay a monthly fee to use Satisfi; the service is free for consumers.
About Satisfi Inc.
Launched in 2014, Satisfi is a SaaS enterprise solution that enables customers to communicate directly with a business in real-time while they are still in the establishment, leading to rapid resolution of requests and issues at the point of service. The app is free for consumers and offers a private, secure, real-time channel for dialogue that might otherwise play out publicly via online forums and review sites. Business subscribers receive rich back-end analytics to monitor trends and identify areas of strength and weakness in their customer service. You can contact Satisfi at firstname.lastname@example.org or (800) 721-6135 or learn more at http://www.satis.fi and connect on Facebook (satisfi) and Twitter (@satisfi).