Sanford offering video visits for common health conditions

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Service available in ND, SD, Minn., Iowa

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Sanford Health is committed to not only providing our patients with unmatched expertise for their health but also unmatched conveniences to meet the demands of their busy lives.

Video visits, Sanford Health’s service connecting patients with providers over a mobile device or computer for non-emergency health care concerns, are now available for patients in North Dakota, South Dakota, Minnesota and Iowa.

Video visits provide access to a designated team of acute care providers. By using an iPhone, iPad, Android device or any computer with a webcam, patients are able to see the provider on their screen. The provider also has access to the patient’s medical record and, if appropriate, medication can be prescribed and sent directly to the patient’s pharmacy.

“Sanford Health is committed to not only providing our patients with unmatched expertise for their health but also unmatched conveniences to meet the demands of their busy lives,” said Allison Suttle, M.D., chief medical officer at Sanford. “Video visits are one of many ways we are helping patients have more control of their time and health.”

Non-emergency primary care needs that could be addressed by a video visit include, for example, aches, pains, bladder infections, coughs, colds, diarrhea, pink eye, rashes and sinus infections. More urgent or complex cases may not be appropriate for a video visit, and a patient may be advised to schedule an in-office appointment.

Video visit patients must have a My Sanford Chart account and be at least 18 years old. The digital appointments are available Monday through Friday from 7 a.m. to 9 p.m. and Saturday and Sunday from 8 a.m. to 7 p.m. Video visits are available to current patients in North Dakota and to current and new patients in South Dakota, Minnesota and Iowa.

The cost for a video visit is $55, and patients are billed at their home address. Sanford Health Plan may cover some or all of the cost.

For more information, visit sanfordhealth.org/videovisit.

About Sanford Health
Sanford Health is an integrated health system headquartered in the Dakotas. It is one of the largest health systems in the nation with 43 hospitals and nearly 250 clinics in nine states and three countries. Sanford Health’s 27,000 employees, including 1,400 physicians, make it the largest employer in the Dakotas. Nearly $1 billion in gifts from philanthropist Denny Sanford have allowed for several initiatives, including global children's clinics, genomic medicine and specialized centers researching cures for type 1 diabetes, breast cancer and other diseases. For more information, visit sanfordhealth.org.

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Tim Gerszewski
Sanford Health
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