Knoxville, TN (PRWEB) June 10, 2015
When the Spradling family started thinking about opening their own small business, they knew they wanted something that inspired them to raise the bar in customer satisfaction while working together as a family. That’s why the Spradlings just launched Fresh Coat Knoxville.
Fresh Coat Knoxville, a local Fresh Coat Painters franchise, offers residential and commercial painting services including interior and exterior painting, wood staining and finishing, and other services for nearly every protective coating application. They use quality, environmentally safe materials and offer a 24/7 customer service center, online scheduling, in-home color design consultations, and detailed quotes. Fresh Coat Knoxville serves Knoxville, Farragut, Cedar Bluff, West Hills, Bearden, Northshore and the surrounding communities.
Greg and his wife Amy have two sons, 21-year-old Noah and 13-year-old Evan. Noah is currently attending college but will be helping launch and manage the business, give client quotes and more. Amy is a speech pathologist and works on a school schedule, so she’ll also be spending this summer getting Fresh Coat Knoxville up and running. Greg has worked in information technology field for over 20 years.
“I was looking for something different – something we could build for our future and for the future of our boys. When we came across Fresh Coat Painters and met with the corporate team we knew these were honest, down to earth people. On the way home, Amy and I knew this was a business that made sense for us and our community,” Greg said.
In fact, as part of their market research, Greg and Amy called four other local painters. In the two weeks following the call, only one had shown up to give a quote. The others strung them along for days, didn’t return calls, rescheduled or never showed up at all.
“I have been in the IT business for many years and I know what it takes to provide excellent customer service. One of the many things that impressed me about Fresh Coat was the ‘On Time ... Every Time!’ company standard. We will be running Fresh Coat Knoxville as a professional company that respects the time – and budgets – of our potential clients. Time is too valuable to be wasted hoping people will call you back or show up as promised,” Greg said.
Fresh Coat is committed to quality products and services and the company offers a 3-3-3 customer service pledge, so calls will be answered by a live person within three minutes, a quote will be delivered within three days (customer schedule permitting) and the job will be started within three weeks.
All Fresh Coat Knoxville employees are trained, insured and background-checked. Fresh Coat Painters does not work with subcontractors so you always know who will be on the job in your home or business.
“It can be nerve-wracking to hire someone to work in or on your home, especially if you’re not sure what needs done or what you should pay for the work. I’m looking forward to owning a business people can trust to be fair and honest. It’s all about Painting Done RIGHT!” Greg said.
Fresh Coat was founded in 2004 as part of Strategic Franchising Systems. In the last year, Fresh Coat has been included in the Bond’s Top 100 and named to Entrepreneur Magazine’s Franchise 500 list. Fresh Coat is also part of the International Franchise Association, the Small Business Association’s Franchise Registry, VetFran and Minority Fran.
For more information about Fresh Coat Knoxville, call (865)245-0999, email GSpradling(at)FreshCoatPainters(dot)com or visit http://www.FreshCoatKnoxville.com.
About Fresh Coat Painters
With more than 120 locations nationwide, Fresh Coat Painters brings quality customer service, top-notch painting products, professionalism and affordable pricing to the residential and commercial painting industry. They use quality, environmentally safe materials and offer a 24/7 customer service center, online scheduling, in-home color design consultations, and detailed quotes. All painters are bonded and insured employees. For more information, visit http://www.freshcoatpainters.com, call 1-855-FRESH-COAT, or visit us on Facebook, Twitter or Pinterest.
The company was founded in 2004 as part of Strategic Franchising Systems. In the last year, Fresh Coat has been included in the Bond’s Top 100 and named to Entrepreneur Magazine’s Franchise 500 list. Fresh Coat is also part of the International Franchise Association, the Small Business Association’s Franchise Registry, VetFran and Minority Fran.