AlfaPeople will be offering a series of assessments to help businesses identify the strengths, weaknesses, and areas for improvement within their current CRM platforms.
NY, New York (PRWEB) June 16, 2015
AlfaPeople, a Microsoft Dynamics partner, is pleased to announce that it is ready to help and advise companies in the implementation of the new Microsoft customer relationship management (CRM) software, just released during the spring and currently available to the general public.
Microsoft’s CRM and Dynamics spring release has improved analysis capabilities, optimized mobile experiences, and use of “social selling” capabilities. These enhanced features will allow companies to build relationships with customers proactively as opposed to the traditional reactive response. Other key features include a CRM app for Outlook, embedded OneNote services, a mobile phone app, and heightened analytics information.
Besides the general availability of the new Microsoft CRM, AlfaPeople is also announcing the availability of its flagship IT Service Management (ITSM) vertical for this new version of CRM.
AlfaPeople’s ITIL (Information Technology Infrastructure Library) endorsed ITSM solution based on Dynamics CRM gives businesses the ability to focus IT service strategy around established industry best practices for greater efficiency while maintaining flexibility. These benefits have increased with the new spring release and will allow businesses greater flexibility with ITSM.
Due to the spring release, AlfaPeople will be offering a series of business assessments to help businesses identify the strengths, weaknesses, and areas for improvement within their current CRM platforms. These assessments will show various organizations how Microsoft Dynamics CRM can help streamline operations and improve business performance. The workshops last just 2-3 hours and can be completed remotely or onsite. To learn more, please visit AlfaPeople.com.
AlfaPeople is one of the largest Microsoft Dynamic partners in the world as well as one of the leading Microsoft CRM ISV’s (Independent Software Vendors) who is named as a Microsoft Dynamics ERP Gold Partner, Microsoft Dynamics CRM Gold Partner, Microsoft 2013 Inner Circle member, Microsoft 2013 President’s Club, Microsoft 2013 Dynamics Retail Partner of the year, and Microsoft Dynamics Public Sector Partner of the year. For more information about AlfaPeople, visit http://www.alfapeople.com.