The Entire team at the Eden Resort & Suites would like to thank all of our past guests who took the time to complete a review on TripAdvisor
(PRWEB) June 17, 2015
Best Western Premier Eden Resort & Suites today announced that it has received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and regency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as the business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence once is a true honour, but winning the award multiple times indicates we are truly headed in the right direction as an organization. The entire team at the Eden Resort & Suites would like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Mark Clossey, General Manger at Eden Resort & Suites. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
"TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron, President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
The Eden Resort & Suites is a 301 full service resort hotel located in Lancaster Pennsylvania. The has grown tremendously over the past 15 years and now includes 160 one, two and three bedroom suites many with fully equipped kitchens, large heated indoor and outdoor pool areas, a kids splash park, outdoor recreation area, two on-site restaurants and lounges as well as a 24 hour on-site convenience store with hot food service. The Eden Resort is known locally as the “place to go” when having any special event and it boasts over 25,000 square feet of flexible event banquet space. The hotel is a 10 year winner of the area's “Best Of” for Overall Hotel Facility, Banquet Events, and its Champagne Sunday Brunch.