Signature HealthCARE receives international ‘Excellence in Practice’ recognition from Association for Talent Development

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Executive CNA program promotes solidarity among company leaders, front-line staff

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"We could not be prouder of our CNAs, and we will continue to invest in them." – Joe Steier, President & CEO, Signature HealthCARE

Signature HealthCARE, a Louisville, Ky.-based health care, long-term care and rehabilitation provider, is proud to announce that it has been honored by the Association for Talent Development (ATD) with an ‘Excellence in Practice’ citation.

Signature received the citation in the ‘Facilitating Organizational Change’ category for its Executive CNA Program. The award recognizes organizations for results achieved through the use of practices and solutions from the entire scope of talent development.

“We recognize that CNAs, as our single-largest stakeholder (employee) group, are the primary point of care for those we serve,” said Chief Learning Officer Mary McNevin. “They spend more time with our residents than any other member of our care team. As leaders, we need to truly understand, empathize and respect the challenges, sacrifices and joys our CNAs face daily on the job.”

Signature’s Executive CNA Program facilitates completion of Certified Nursing Assistant (CNA) training and licensure for company executives and others in administrator roles.

All executives are required to become CNAs within their first year of employment. The program was launched in 2012 and since then, more than 100 executives and company leaders have earned their certifications. The purpose is to promote hands-on leadership by example, empathy and closer alignment between staff in Signature’s corporate office and those at its field locations.

Companywide, Signature employs nearly 5,500 CNAs. The company is also phasing in its ‘Time Well Spent’ incentive program, which rewards CNAs who meet goals related to customer satisfaction scores, timely care documentation and work attendance – all of which directly drive to improve quality of resident care. The program is slated to be fully implemented by year’s end and has already demonstrated itself to help improve CNA recruitment and retention.

“From the beginning, our mission has been to revolutionize long-term care, and now, health care,” said Signature President and CEO Joe Steier. “We can only accomplish this goal with caregivers who are willing to invest not only their time but their hearts into delivering compassionate care daily. We could not be prouder of our CNAs, and in turn, we will continue to invest in them.”

Last year, Signature also received ATD's 'BEST Award.' For more about Signature HealthCARE, visit For more about ATD, visit

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Ben Adkins