DeskDirector, The Leading IT Client Portal Provider, Releases New Web Version

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Autotask and ConnectWise partners are set to take their client experience to the next level with the new DeskDirector Web. DeskDirector web version is set to change the way service providers interact with their clients.

DeskDirector Website

The new DeskDirector Web version continues to springboard off the highly successful platform to take the client experience to the next level. Containing all of the much loved DeskDirector features such as ticket updates, approvals, learning and access to quotes, the new web version brings the added benefits of:

  • Mobility – clients can access DeskDirector anywhere, anytime. It was built with mobile in mind so it will work on any device.
  • Always up to date – no need to update; when we add new features, users have instant access.
  • Nothing to install – it can be given to anyone including prospective clients to try.
  • Operating System independent – it can be deployed to anyone regardless of their operating system platform.
  • Multilingual – users can switch DeskDirector to their preferred language and partners can start targeting non-English speaking countries.

“We are really excited to bring the new product to market. We have had many partners keen to be able to offer our solution across all operating systems and to prospective clients,” says Phill Claxton, Co-Founder, DeskDirector. “This offers our partners a unique selling tool in the bid to win new business.”

About Autotask (
Autotask provides one of the world’s leading hosted IT business management software to streamline and optimize business process for technology solutions providers. Autotask provides real-time service delivery intelligence to help users understand the factors that drive their business and profitability. Additional information can be found at

About Connectwise (
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today, more than 71,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

About DeskDirector (
DeskDirector is a portal tool that has been built for IT Service Providers to better serve their clients’ needs by using innovative features such as providing self-service, seeing the presence of clients and interacting with them via the chat feature. DeskDirector provides unparalleled customer service, ensuring it continues to foster stronger relationships with both its customers and partners locally and internationally. To see how DeskDirector can promote success through its innovative features, visit their website.


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Phill Claxton
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