“We’ve been in business for over 28 years, and began offering hosted small business phone services two years ago. These services achieved significant momentum via word of mouth, and have become our focus .
Detroit, MI (PRWEB) June 24, 2015
Complete Interactive Technologies (http://www.cit-4u.com), a telecommunications solutions provider, today announced it has launched EntirelyBiz (http://www.entirelybiz.com), cloud-based small business phone services with a unique local advantage. EntirelyBiz is the first cloud-based business phone service that targets small businesses and offers local support nationwide.
“We’ve been in business for over 28 years but only began offering hosted small business phone services over the last two years. These services quickly achieved significant regional momentum via word of mouth,” said Michael Meldrum, CEO of CIT. “We recognized a market niche with small and mid-size businesses that need local support to implement and maintain their business phone systems.”
The name “EntirelyBiz” was chosen because small businesses need more than just a telephone to plug into the internet. EntirelyBiz offers live and automated receptionist support and a cloud-based business fax service to complement its business phone service offering. The company also expects the service offering to grow over time based on customer needs.
By tapping into CIT's existing network of telecommunications partners EntirelyBiz is able to offer the Local Advantage of personalized support for its small business phone services. To “Get Started” customers simply fill out a web form on the EntirelyBiz website (http://entirelybiz.com/small-business-plan-get-started/) and a customer support agent guides them through the initial discovery process. From there a plan is developed and the EntirelyBiz customer support agent works with the customer all the way through implementation.
As the name implies, EntirelyBiz's services go well beyond typical business phone system features and functionality offering a solution that handles everything from planning through implementation. To be successful small business phone services providers must work closely with their customers through the entire implementation process. This often includes porting existing numbers, relocating network drops, configuring phones, training and even the development of a business continuity plan.
“Our customers are often looking for one vendor to hold accountable for a complete solution,” said Mike Meldrum. “We’ve been in business for over 28 years and have developed a strong network of relationships that enable us to deliver high quality solutions throughout North America.”
EntirelyBiz offers subscription based small business phone services with a unique “Local Advantage.” EntirelyBiz small business phone systems offer the features and reliability of an enterprise VoIP PBX, at a cost SMBs can afford, with no long-term commitments. EntirelyBiz’s four core services are: small business phone services, automated receptionist, virtual receptionist, and online fax.
About Complete Interactive Technologies, Inc. (CIT):
Founded in 1987, Complete Interactive Technologies Inc. (CIT) is a recognized leader in the communications arena, providing full service tailor-made solutions to its customers. CIT is unique, in the fact that they offer their customers a single source/ one-stop-shop capability for all their communications needs.
Fundamental to the company’s success is its ability to implement projects and maintenance solutions that consistently exceed customer expectations. As a result, approximately 80% of CIT’s new business is generated via referrals.