IVANS Launches IVANS Exchange to Drive P&C Agency and Carrier Connectivity

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New online tool serves as a single resource to manage and increase carrier download connections and automated information exchange

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IVANS Insurance Solutions, a division of Applied Systems, today announced the launch of IVANS Exchange, a new online tool for independent insurance agencies to view and manage their carrier download connections. IVANS Exchange offers agencies and MGAs a comprehensive view of their current and potential download activity with carriers, including a graphical agency connectivity dashboard, an on-demand, customizable IVANS Connections Report, and agency download usage reports. IVANS Exchange now enables carriers to immediately begin delivering download data to new IVANS download agency partner mailboxes, which streamlines carrier workflows and ensures agencies receive client and policy information instantly upon IVANS Download activation.

“Agents are increasingly evaluating opportunities to further automate operations to focus more time spent servicing, retaining, and growing their clients,” said Paul Warga, vice president of Product Management for IVANS Insurance Solutions. “With IVANS Exchange, agencies can now proactively manage their carrier download connections and identify opportunities to further increase carrier connectivity, enabling agencies to significantly increase operational time savings through further data exchange automation and to continue improving carrier relationships through download.”

IVANS Exchange provides a simpler way for agencies to increase their carrier connections to drive higher staff productivity and better client service. Key capabilities of IVANS Exchange include:

  • Agency Connectivity Dashboard: the graphical, customized dashboard provides agencies with a single view into their current and available carrier download connections, download transaction volume, and newly activated lines of business downloads by carrier, offering agencies a quick snapshot of opportunities to measure and increase carrier connectivity.
  • IVANS Connections Report: a personalized report enables agencies to review download connections that are inactive or have yet to be activated, as well as identify available download opportunities to drive significant operational time savings. Updated daily with the latest carrier download offerings, agencies can customize the report to: indicate available lines of business of interest for future download; mark lines of business that are not currently available from select carriers but would be of interest once available; and note lines of business that an agency is choosing to not download. This report is easily exportable for further analysis and future operational planning.
  • Agency download usage reports: usage reports identify the number of download transactions agents are receiving per line of business and per carrier, providing a concise snapshot the type business being conducted with specific carriers.

“Streamlining communications with our carrier partners and increasing automation in our agency to allow for additional time spent servicing our clients has always been a top priority for our agency,” said Lori Heemstra, Commercial Lines coordinator of Berends, Hendricks, Stuit. “IVANS Exchange enables us to be more proactive in managing current download connections and identifying new opportunities to automate through download, as well as allows us to provide feedback to our carrier partners to ensure both constituents are maximizing efficiencies to improve productivity and data exchange.”

IVANS is the industry standard for connectivity and data exchange between carriers and independent agencies in the property and casualty insurance industry. IVANS Download automates the delivery of personal and commercial lines policy, claims, Activity Notes and other policyholder-related information from carriers to agencies and MGAs based on the latest ACORD data standards, enabling carriers and agencies to focus more on insurance business by reducing manual, administrative tasks. IVANS Download drives greater efficiency and connectivity between carriers and their agencies and MGAS and ensures that current, accurate information is continually available throughout underwriting and servicing.

“The insurance industry is becoming an increasingly connected marketplace, requiring agencies and carriers to adopt software and services to automate data exchange to streamline communications at every touch point of the insurance lifecycle,” said Thad Bauer, vice president and general manager of IVANS Insurance Solutions. “IVANS Exchange further underscores IVANS commitment to driving connectivity and data exchange across the entire industry, enabling agencies to improve operational efficiency and quickly capitalize on new market opportunities to drive growth and profitability.”

About IVANS Insurance Solutions
IVANS Insurance Solutions, a division of Applied Systems, is the property and casualty insurance industry's partner and trusted technology leader for advanced carrier-agency-MGA information exchange. IVANS makes insurance business easier with secure information exchange, data translation and managed connectivity solutions that deliver efficiency and better customer service capabilities to carriers, independent agencies and MGAs. More property and casualty insurance companies rely on the IVANS platform than any other company to create greater value from information exchanged in insurance business.

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Courtney Rains
Applied Systems
+1 (404) 807-0846
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