Avatar Solutions Offers Industry’s First Predictive CMS HCAHPS Star Ratings

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Avatar Solutions announces new reporting feature in their online survey reporting tool, ImprovingCare.com. Organizations can now view their current HCAHPS Star Ratings, as well as future scores, percentile ranks, and predicted star ratings.

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Allowing our clients to see where they will rank in future CMS public reporting periods offers them the best opportunity to steer their HCAHPS efforts to efficiently accomplish their goals.

Avatar Solutions, a leading provider of CAHPS, Patient Experience, and Employee Engagement Surveys, is now offering Predictive HCAHPS Star Ratings within their ImprovingCare online reporting system. Beyond providing current state HCAHPS Star Ratings, organizations can also view their future scores, percentile ranks, and star ratings.

Released live for client use on June 5, 2015, Avatar is leading the nation with predictive HCAHPS Star Rating analytics. This functionality pulls the CMS HCAHPS Star Ratings summary and adjusted top box ratings directly from http://www.medicare.gov/hospitalcompare/. Clients’ ability to now predict their future scores and percentile ranks will allow them to make necessary changes to their patient experience initiatives, helping them achieve their long term goals.

Avatar Senior Vice President of Strategy & Development, Jason Macedonia, commented on the ambitious development, “We are always working to bring leading edge analytics to our clients, and predictive CMS HCAHPS Star Ratings is the next level. Allowing our clients to see where they will rank in future CMS public reporting periods offers them the best opportunity to steer their HCAHPS efforts to efficiently accomplish their goals. Through the use of our reporting tools, and new predictive benchmarking, Avatar clients make the smartest impact with their improvement efforts.”

ImprovingCare is Avatar’s online reporting and action planning platform that enables users to easily review patient survey results, establish achievable goals and timelines, create evidence-based action plans, automatically schedule pushed reports, and more.

For more information on Avatar’s online reporting system and other offerings, please contact us at 312-236-7170 or info(at)avatarsolutions(dot)com.

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About Avatar Solutions

Avatar Solutions is as an innovative survey research, analytics, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Experience Surveys, Employee Surveys, and Physician Surveys. Avatar works with some of the most well-known organizations in the country. For more information, please visit http://www.avatarsolutions.com.

To follow Avatar on Twitter, go to http://twitter.com/avatarpatexp. To join Avatar’s group on LinkedIn, visit http://www.avatarsolutions.com/journey.

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Melissa Herrett

Hannah Johnson
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