Electronic Systems Renews Cisco Gold Partner Status and Earns Two Cisco Master Specializations

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Electronic Systems, Inc. (ESI) successfully passed the requirements and the in-depth audit to re-certify as a Cisco Gold Partner. In addition to Cisco Gold status, ESI achieved two Master Specializations: Unified Communications + Collaboration and Cloud Managed Service Partner (CMSP).

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Electronic Systems, Inc. (ESI) successfully passed the requirements and the in-depth audit to re-certify as a Cisco Gold Partner. In addition to Cisco Gold status, ESI achieved two Master Specializations: Unified Communications + Collaboration and Cloud Managed Service Partner (CMSP).

Jim Tucker, ESI’s Director of Business Development, led the charge in organizing and keeping the audit requirements and goals visible for all. In addition, multiple teams worked over nearly four (4) months to prepare for the audits.

ESI Team involved in the process: Jim Tucker | Director of Business Development, Norm Lyster | VP, Information Services Delivery, Jason Lamping | IT Manager, Matt Scott | Director of Managed IT Services, & Eric Swain | Network Engineer.

Cisco Master Collaboration Specialization

Master Collaboration Specialized Partners represent an elite partner community that has met the most rigorous certification requirements and are therefore the best for complex deliveries. ESI demonstrated the ability to design and deploy solutions that conform to Cisco validated designs. In addition, ESI showed current examples of successful projects in which multiple solutions were integrated to support client needs. The Cisco Master Collaboration Specialization is the most demanding certification, requiring extensive proof of the partner’s design and implementation capabilities.

The process and audit to receive the Cisco Master Collaboration Specialization required that ESI meet stringent requirements that demonstrate Master-level capabilities, and show an established customer success track record in the following areas:

  • Selling skills, sales personnel investments, training, Cisco prescribed demonstration capabilities, and customer references that include Cisco solution and services capabilities;
  • Additional technical personnel requirements, including additional Cisco CCIE certified individuals; &
  • Effective IT service management processes across the Cisco Lifecycle Services phases, following ITIL best practices.

Cisco Master Cloud & Managed Services Partner

The Cisco Master Cloud and Managed Services Provider badge and certification recognizes an exclusive group of partners with the highest level of competency and capabilities. ESI is recognized as a partner uniquely positioned to offer best-in-class Cisco Powered services and Cloud Managed services which are validated to ensure security, reliability, and performance.

In addition to the requirements for the Master Collaboration Specialization partners are required to pass an extensive architectural and services audit. These additional areas were subject to scrutiny and validation:

  •     Project Management;
  •     IT Financial Management;
  •     Service Portfolio & Demand Management;
  •     SLA, Capacity, Availability, DR and Information Security Management;
  •     Event, Incident & Problem Management; &
  •     Continual Service Improvement efforts.

ESI delivers market-leading technology solutions, exceptional service and consulting expertise to businesses and organizations in Virginia, Metro DC, Maryland and North Carolina. Founded in 1980, ESI is today the Mid-Atlantic region's largest provider of customized, scalable, end-to-end information technology and document technology solutions.

ESI customers enjoy the benefits of a local partner for personalized service, plus world-class products and the most comprehensive technology solutions available today. Headquartered in Virginia Beach, Virginia, ESI has offices in Hampton, Richmond, Charlottesville, Lynchburg, Roanoke, Northern Virginia / DC, Columbia, Maryland and Elizabeth City, North Carolina.

ESI is a wholly owned subsidiary of Global Imaging Systems, a Xerox Company. For more information, visit http://www.esi.net.

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Jim Haney
Electronic Systems, Inc.
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