"We are proud Nanuku Auberge Resort Fiji is so highly regarded by travelers since this award reflects the opinion of the people who matter most: our resort guests," said Karen Taylor, General Manger
Pacific Harbour, Fiji Islands (PRWEB) June 29, 2015
Nanuku Auberge Resort Fiji, which opened in Spring 2014, recently received the prestigious TripAdvisor’s 2015 Certificate of Excellence, according to General Manager of the luxury resort, Karen Taylor. TripAdvisor is the world’s largest travel site."We are proud Nanuku Auberge Resort Fiji is so highly regarded by travelers since this award reflects the opinion of the people who matter most: our resort guests. We strive to maintain consistency in customer service and feel honored to receive this prestigious award which recognizes hospitality excellence,” says Taylor. According to TripAdvisor, travelers use TripAdvisor to plan and book the perfect trip. Certificate of Excellence celebrates every aspect of the trip from accommodations to attractions and eateries that make these perfect trips possible. The Certificate of Excellence award honors top businesses around the world, and is only presented to highly-rated hotels, restaurants and attractions. Approximately 30 percent of accommodations listed on TripAdvisor receive the award.
The key to winning the award is consistent excellent customer service. Nanuku Auberge Resort Fiji has maintained an overall positive ranking on TripAdvisor through a key volume of reviews in the past year. To determine Certificate of Excellence honorees, TripAdvisor uses a proprietary algorithm that factors in a variety of user-generated content. This includes review ratings, overall rating, and quantity and recent reviews. To qualify for the Certificate of Excellence, the maintained an overall TripAdvisor rating of at least four out of five, met the minimum number of reviews and was listed on TripAdvisor for 12 months. Founded in 2010, the prestigious Certificate of Excellence award honors hospitality businesses that achieve outstanding traveler reviews on TripAdvisor. Winners include all types of lodging from, B & B’s to 600-room hotels. President to TripAdvisor for Business, Marc Charron says, “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, but also gives businesses both large and small the ability to shine and stand out from the competition.
About Nanuku Auberge Resort Fiji:
Nanuku Aubuerge Resort Fiji is the first boutique luxury, all pool villa “island experience” on the main land of Viti Levu that offers safari adventure and culture. It is a sanctuary for relaxation and discovery set on two of the island’s best beaches in the Pacific Harbour region.
The luxury resort offers 18 Fijian-style suite and villa accommodations furnished with relaxed contemporary and Fijian décor and featuring expansive decks, private plunge pools and ocean views. With their own Villa Mama and Villa Buddy, and carer support (for those with special needs) offered daily from 8:00 a.m. to 8:30 p.m., guests receive continuous personal care and pampering. There is time out and space for young and old, including a daily dedicated nanny per child for children 5 years and younger.
Nanuku’s Guest Club House is the private hub for resort guests. It boasts beautifully landscaped gardens and sea views across the infinity pool to Beqa Island where the daily Bili Bili torch lighting ritual at sunset signals the end to another glorious day as seen through a colonnade of handcrafted Fijian decorated posts. The chic Lomana Spa and Wellness Centre includes a fitness center (with personal trainer on standby), a hair salon, and gym with personal fitness instructor. The Lailai Children’s Club offers an Adventure Playground where guests of all ages may learn skills from local artisans in the Cakava Creative Workshop, from grass skirt weaving to tapa printing. Guests can also visit the resort library and boutique that features some of the best authentic local crafts for sale. With multiple dining experiences, the three-course menu choices that showcase the best of local Fiji produce is all inclusive and specially prepared under the guidance of Michelin-Star Chef Jacques Reymond. The Sunset Deck is located poolside, and the Wai Pool Bar serves tropical drinks including the resort’s legendary Nanuku Caprioskas, infused with local ingredients. The Kanavata Restaurant and Lounge Bar looks out across an infinity pool to an azure lagoon framed by coconut palms.
Pacific Harbour is known as the Adventure Capital of Fiji, where world-class shark diving, surfing and fishing are just a few feet from the villas’ doorsteps. Guests of Nanuku are privy to a host of activities from stand-up river rafting to hiking through the rainforest. One of the many adventures available at Nanuku is a waterfall hike, where guests may experience Fiji’s lush interior with a medicine man, who points out various local plants and traditional food-gathering techniques. The region is also known as the “food bowl” of Fiji and is the source of local food supplied to resort throughout Fiji with food safaris, a feature of the activities offered to guests as part of their daily activity program.
Nanuku offers its own private airstrip and is a 20-minute scenic flight from Nadi Airport. Local flights are $290 FJD per person one way. Upon landing, guests are transferred by private car to the resort a few minutes away.
Rates at Nanuku begin at $756 and include all meals, villa mama and nanny service, golf buggy, WiFi, non-motorized water sports, daily-hosted drinks and canapés and more. For more information, visit http://nanuku.aubergeresorts.com or call +679 345 2100.
About Auberge Resorts Collection
Auberge Resorts Collection owns and operates a portfolio of exceptional hotels, resorts, residences and private clubs under two distinct brands: Auberge Hotels and Resorts, timeless luxury properties acclaimed for their intimate, understated elegance, and VieVage Hotels and Resorts, a new lifestyle brand that brings together contemporary themes of design, community and wellness in a fresh, active and social environment. While Auberge nurtures the individuality of each property, all share a crafted approach to luxury that is expressed through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. Properties in the Auberge Resorts Collection include: Auberge du Soleil and Calistoga Ranch, Napa Valley, Calif.; Esperanza, Cabo San Lucas, Mexico; Hotel Jerome, Aspen, Colo.; Malliouhana, Anguilla; Nanuku, Fiji; The Auberge Residences at Element 52, Telluride, Colo.; Pronghorn Resort, Bend, Ore.; VieVage, Napa Valley; VieVage, Los Cabos; and Auberge Beach Residences and Spa Fort Lauderdale, with several others in development. For more information about Auberge Resorts Collection, please visit http://www.aubergeresorts.com/. Follow Auberge Resorts Collection on Facebook at facebook.com/AubergeResorts and on Twitter at @AubergeResorts.
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.