A proper reservation system means that small business owners can assess the level of resources required on a day by day basis, not lose clients due to being understaffed, and not pay extra for idle-sitting staff
(PRWEB) June 30, 2015
Creating a balance between scheduling enough clients and maintaining quality customer service can be challenging. Many businesses are plagued with simple mistakes like over-booking, no-shows, and scheduling conflicts that can cost them clients, dollars or staff. In order to help small businesses streamline their scheduling, InfoStreet Inc., has partnered with BookingBug to bring their online scheduling tool to the SkyAppMarket, SkyDesktop’s cloud app marketplace. SkyDesktop is a cloud desktop where users can store, manage, and access all of their files and cloud apps in one location, with one login. BookingBug grants clients as well as employees the ability to book and manage appointments online, on mobile, in store, and over the phone.
BookingBug allows businesses to take appointments and enquiries directly from their website, Facebook page, or a specially created BookingBug homepage. Customers stay on the same page from start to finish, allowing businesses to also accept payments and deposits up front. With extra features like automated email and SMS confirmations, reminders, and follow-ups, companies can reduce the amount of no-shows, misinformation, and cancellations that they typically get with traditional scheduling methods. BookingBug also grows with the organizations that use it and no additional staff needs to be hired to facilitate bookings..
“A proper reservation system means that small business owners can assess the level of resources required on a day by day basis, not lose clients due to being understaffed, and not pay extra for idle-sitting staff” Said Siamak Farah, CEO of InfoStreet. “SkyDesktop and BookingBug will deliver a fully-flexible booking solution that provides businesses with predictability and gives clients the freedom to book when they want, on the device they like, in the time slot that suits them best.”
BookingBug is coming soon to the SkyAppMarket and will offer SkyDesktop users a free 14 day trial. Extended versions, with additional features and room for more employees, will also be available.
InfoStreet is a cloud app provider that offers SkyDesktop, a free patent-pending cloud desktop; SkyAppMarket, an app marketplace where a business can choose from the best cloud apps in the market; and SkySingleSignOn, a federated login solution and network management tool. Together they provide all the files and applications a company needs to run their business in the cloud.
Try SkyDesktop and SkyAppMarket by visiting https://www.skydesktop.com or by calling 1-866-956-5051 for more information.