Vorex Launches ERP and Business Management Solution for Telecom Companies, Improving Operations and Efficiency on One Single Platform

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Vorex also joins QuEST Forum, a global association that unites information and communications technology (ICT) professionals, to expand its network

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“We have already been serving telecom clients for years and are excited to continue to innovate in this industry," said Mike Salem, CEO and founder, Vorex.

Vorex, Inc., a leader in cloud-based business management solutions that combine project management and professional services automation (PSA) tools, today announced the general availability of its project-centric enterprise resource planning (ERP) solution for the telecommunications industry. Vorex’s ERP and business management solution addresses the complete lifecycle of the telecom industry – from backhaul to tower construction and maintenance to end-user service and support – to help organizations scale and diversify operations to meet ever-changing regulatory, demand and economic drivers, all on a single platform.

Built specifically for the telecom industry’s requirements, Vorex solves critical business challenges across the enterprise with the quickest time-to-value and minimal impact on capital and operational budgets. The platform’s intuitive, user-friendly interface provides a simplified snapshot of day-to-day business operations and overall profitability.

“We are thrilled to officially introduce our ERP solution built specifically for the telecommunications industry,” said Mike Salem, CEO and founder, Vorex. “We have already been serving telecom clients for years and are excited to continue to innovate in this industry. Our solution frees up time and resources to enable telecom companies to focus on strategically moving the business forward.”

Key features of Vorex’s ERP and business management solution for telecom include:

Vendor, Client and Project Management. Easily manage all vendors for quick access to multiple branches, item availability and more. Vorex also provides real-time access to internal and external project statuses for greater visibility and insight.

Time & Expense Tracking. Instantly see the time and expenses associated with any given project. Track time across teams, projects and individual employees for real-time profitability and resource allocation insight.

Procurement. Vorex suggests necessary quantities, preferred vendors and lowest cost options, so business owners can make informed and intelligent purchasing decisions for maximum profitability.

Fulfillment. Vorex’s Fulfillment Module enables businesses to manage the ins and outs of a warehouse through an automated process. The platform shows inventory status, such as which items and how many were received, which were missing, and if any arrived damaged, as well as where they’re housed on-site and how they’re assigned.

Demand Planning. Vorex uses visual colored indicators to alert users when products are running low, which sets off a streamlined re-ordering and purchasing process to ensure businesses never run out of critical items.

Ticketing & Service Desk. Vorex’s ticketing and service desk solution automates the escalation process and notification for each ticket created, covering both internal and client-side issues. Tickets can also be opened and escalated through emails.

To expand its reach within the telecom industry, Vorex recently joined the QuEST Forum, a global association that unites and improves the information and communications technology (ICT) industry. Vorex is the only complete, cloud-based ERP solution of its kind in the Forum’s member ranks. Vorex’s current telecom customers include IHS Towers, Teltech and CSS Telecom.

“The Executive Board of QuEST Forum and I are delighted to have an innovative company like Vorex as a member of QuEST Forum,” said Fraser Pajak, CEO of QuEST Forum. “They have joined at an important time for the ICT industry as it transforms itself for the communication networks of tomorrow. I look forward to working with leaders like Mike Salem to continue the work of QuEST Forum and create best practice synergies that raise quality for all.”

To learn more about Vorex’s solution for the telecommunications industry, visit http://www.vorex.com/industries/telecommunications.

About Vorex
Vorex is a leading provider of online business management solutions that combine project management and professional services automation (PSA) tools for SMBs. With a simple and feature-rich platform, Vorex’s cloud-based solution makes it easy and intuitive for professional services organizations, such as marketing, accounting, legal and IT service providers to manage, grow and track their businesses. The cloud-based, all-in-one platform offers business management tools, including project management, financials, time-tracking, invoicing, billing, help desk, ticketing, native CRM, and integrations into popular SMB tools, such as QuickBooks® and more. Headquartered in Dallas, Vorex serves hundreds of customers throughout North America and Europe, with regional offices in San Francisco, New York and London. For more information, visit http://www.vorex.com and follow on Twitter @VorexInc.


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Michiko Morales

Cristina Cruz