Vorex Hires Service Delivery and Applications Management Expert Jim Trumbly as Vice President of Global Delivery

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Business management solutions provider expands its executive team to enhance service delivery and customer support worldwide

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“We are confident that Jim’s skill set and expertise will help bridge the gap between our sales and technical departments and help capitalize on existing resources to expand our global operation,” said Mike Salem, CEO and founder, Vorex.

Vorex, Inc., a leader in cloud-based business management solutions that combine project management and professional services automation (PSA) tools, today announced the addition of James “Jim” Trumbly, Ph.D., to its executive team as vice president of global delivery. In this role, Trumbly will be responsible for overseeing project management workflows, supporting sales efforts and enhancing the quality of service and customer support.

A veteran of the technology industry, Trumbly brings more than 30 years of experience in service delivery, application development and project management. Prior to joining Vorex, he served as an experienced software designer and project manager for several technology companies, including Intelligent Software Solutions, Techsmart International, Compuware and Hewlett-Packard. Trumbly obtained his doctorate in information systems and quantitative analysis from Mississippi State University.

“We’re thrilled to bring Jim on board, and see his extensive background in service delivery and application management as a significant value add to our team as well as to our customers,” said Mike Salem, CEO and founder, Vorex. “We are confident that Jim’s skill set and expertise will help bridge the gap between our sales and technical departments and help capitalize on existing resources to expand our global operation.”

Trumbly will oversee Vorex’s global delivery team, based out of Vorex’s new Colorado office, and be tasked with expanding the division. The global delivery team will be responsible for:

  •     Sales support – assist with product demonstrations, interact with clients and provide additional sales documents and resources.
  •     Project management – streamline the onboarding process for customers from point of initial contact to being fully operational.
  •     Training and support – provide training videos, on-site support, webinars, etc.
  •     Content delivery – act as a knowledge resource for clients and across the company.

“Joining Vorex is an exciting opportunity for me to leverage my background in an effort to enhance the existing efforts of the sales and technology departments,” said Jim Trumbly, vice president of global delivery, Vorex. “With business management solutions playing a significant role in helping companies today be more strategic, I look forward to helping Vorex increase collaboration across departments and continue on the path towards growth.”

To learn more about Vorex’s executive team, visit http://www.vorex.com/about.

About Vorex
Vorex is a leading provider of online business management solutions that combine project management and professional services automation (PSA) tools for SMBs. With a simple and feature-rich platform, Vorex’s cloud-based solution makes it easy and intuitive for professional services organizations, such as marketing, accounting, legal and IT service providers to manage, grow and track their businesses. The cloud-based, all-in-one platform offers business management tools, including project management, financials, time-tracking, invoicing, billing, help desk, ticketing, native CRM, and integrations into popular SMB tools, such as QuickBooks® and more. Headquartered in Dallas, Vorex serves hundreds of customers throughout North America and Europe, with regional offices in San Francisco, New York and London. For more information, visit http://www.vorex.com and follow on Twitter @VorexInc.

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Michiko Morales

Cristina Cruz