Park Ridge Care Center Receives “Achievement in Quality” Award from AHCA

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The American Health Care Association and National Center for Assisted Living recognized Park Ridge Care Center with the Silver Achievement in Quality Award for excellent work in the field of skilled nursing and rehabilitation.

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Park Ridge Care Center has been recognized as a 2015 recipient of the Silver – Achievement in Quality Award for its dedication to improving the lives of residents through quality care. The award is the second of three distinctions possible through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals.

The program has three levels: Bronze, Silver, and Gold. Centers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. As a recipient of the Silver – Achievement in Quality Award, Park Ridge Care Center has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals.

“We are so pleased to be recognized by AHCA/NCAL with a National Quality Award,” said Donna Markley, Administrator of Park Ridge Care Center.  “Improving the lives of the residents and families we care for every day is what brings us joy. This award is a recognition of the dedication and commitment we have to continually improve our quality.”

The awards are sponsored by AHCA/NCAL Associate Business Members My InnerView, National Research Corporation, and PointRight. My InnerView represents nursing homes, assisted living residents, families, and employees with quality measurement solutions and satisfaction surveys in the healthcare continuum. PointRight is the recognized leader in data-driven analytics for healthcare and insurance. Park Ridge Care Center was one of 545 centers to receive the Silver level award. The award will be presented to Park Ridge Care Center during AHCA/NCAL’s 66th Annual Convention and Exposition, October 4-7, 2015, in San Antonio, Texas.

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