Applied Systems Increases Automation and Client Connectivity with Applied TAM 2015

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Latest release further streamlines workflows and extends connectivity across industry stakeholders

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Applied Systems today announced the introduction of Applied TAM 2015, the latest release of the most widely used agency and brokerage management system, to Canadian, UK and U.S. independent insurance agencies and brokerages. Applied TAM 2015 further streamlines business operations and increases interface with insurers and integration with additional Applied solutions, improving overall productivity and increasing automated data exchange across the insurance lifecycle.

Applied TAM provides any agency or brokerage the ability to better automate daily operational processes, management of client policy information and connectivity with carriers and insurers, enabling an entire agency or brokerage to be more productive and focus on their core business of client relationships and selling insurance. Through an automated and easy-to-navigate interface, Applied TAM offers greater visibility into clients and day-to-day agency and brokerage operations to reduce time spent on administrative tasks, decrease errors and omission risk, provide a seamless employee onboarding and training experience, and better respond to client needs. Applied TAM automates more independent insurance brokerages than any other agency or brokerage management system.

Key enhancements for the latest release of Applied TAM include:

  • Enhanced Claims Download management: Applied TAM 2015 allows U.S. users to download, view, and store carrier claim descriptions independently of the agency or brokerage’s claim description, providing users a complete view of the claims filing. Additionally, Claims Suspense enables users to multi-select and assign suspense items associated to the same claim in a single click, increasing staff productivity.
  • Increased integration with Applied CSR24 and Applied MobileProducer: With this latest release of Applied TAM, agencies and brokerages can now make carrier Activity Notes or insurer eDocs viewable to clients through Applied CSR24 and to producers who use Applied MobileProducer, reducing time spent on duplicative actions and improving client servicing capabilities.
  • Enhanced usability: Policy Quick View 2.0 has been expanded with additional views of lines of business, including Watercraft, Inland Marine, and Personal Umbrella, streamlining workflows for increased efficiency and quicker client servicing. Additionally, new client data purge capabilities allow an agency or brokerage to eliminate all system data for specific clients or prospects based on parameters, such as a specific timeframe or inactivity, increasing compliance with corporate data retention policies and guidelines and minimizing time-consuming, individual tasks to delete this data.
  • Integrated Premium Finance: Initially focused on the United Kingdom, brokers will now have the ability to finance one or multiple policies on a single finance agreement at point of sale, eliminating the need to rekey information into multiple systems. UK brokers will be able to offer their clients competitive and flexible finance options for all business, supporting New Business, Mid Term adjustments, Cancellations and Renewals through an automated process, thereby reducing time spent on administrative tasks and improving customer service.

“To drive organic growth in today’s increasingly competitive marketplace, leading agencies and brokerages require advanced software to automate operations, providing them more time to focus on multichannel servicing for their clients and prospects,” said Michael Howe, senior vice president of Product Management. “As part of our continued investment in Applied TAM, this latest release delivers new enhancements to improve productivity through streamlined workflows and further automate the exchange of information across the insurance lifecycle, ensuring agencies, brokerages, and their clients have easy access to the latest critical policy information, driving increased customer satisfaction, retention, and growth.”

About Applied Systems
Applied Systems is a leading provider of software that powers the business of insurance. Applied is recognized as a pioneer in agency and brokerage management systems and data exchange between agencies, brokers, carriers and their clients. Automating the insurance lifecycle for more than 140,000 insurance professionals, 12,000 agencies and brokerages, and 450 carriers worldwide, Applied enables millions of people around the world to safeguard and protect what matters most.

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Courtney Rains
Applied Systems
+1 (404) 807-0846
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