Fast-growing recruiting firm Career Scout Japan powers growth with StaffingBoss

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Innovative recruiting ATS/CRM software vendor StaffingBoss helps Career Scout Japan gain critical business insights for more effective and efficient decision making.

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We’ve blown past our annual sales quota in just 6 months with StaffingBoss. That’s good, solid ROI

Leading Tokyo-based recruiting firm Career Scout Japan is watching revenues soar over targets since the implementation of StaffingBoss in 2013. StaffingBoss, the Asia-based recruitment and analytics SaaS provider, allows Career Scout Japan to make better sense of its data and analyse information in real-time through a combination of features including ready-to-use dashboards and pipeline management process.

Career Scout Japan is a leading recruiting firm focused on the SME accounting and finance sector. Since 2013, the company has grown 400 percent and established itself as a niche player with a reputation for providing an efficient, effective and enjoyable service.

Before StaffingBoss, Rocco Trapanese, Managing Director at Career Scout Japan, had used several legacy systems and realized the need for an ATS/CRM system that is up-to-date, forward looking and agile.

Then he found StaffingBoss.

“I knew when I launched my own firm that I wanted to embrace cutting edge technology and get access to the latest and greatest innovations to power growth,” said Trapanese. “I realised that StaffingBoss was a CRM that would be able to grow with my business and I am happy to say that this has been the case.”

Before the switch to StaffingBoss, Career Scout Japan had difficulty optimizing and understanding their data and the recruiting pipeline. With the implementation of StaffingBoss, Career Scout Japan was able to use analytics to extract critical information from their data in real time and make more effective and data-driven business decisions.

“Before StaffingBoss the world was dark,” said Trapanese. “We didn’t know what we didn’t know. Analytics like the Candidate Source dashboard give me an exact measure of where our best candidates are coming from, so I can adjust our focus accordingly. As Managing Director it is imperative that I know what is going on across my business: from how many CVs are sent out, through to number of interviews happening. StaffingBoss takes the blindfold off and provides me with all the information I need to run a better business.”

This change has enabled the company to see a massive growth in sales within a short period of time.

“We’ve blown past our annual sales quota in just 6 months with StaffingBoss. That’s good, solid ROI”

The responsiveness of the StaffingBoss team and the lightning speed at which upgrades are rolled out are also big plus points for the recruiting firm.

“In terms of the pace of innovation, we are seeing upgrades happen every few months. Super fast. We are constantly passing on ideas for improving the product and, as customers, the StaffingBoss team really listen to us. To be co-innovating on the platform that we use as an integral part of our daily routine, that’s huge,” commented Trapanese.

Finally, the implementation of an Asia-centric system such as StaffingBoss meant that Tokyo-based Career Scout Japan’s consultants do not need to waste time working around deficiencies and dealing with poor support.

Said Trapanese, “It’s a CRM that works for all my consultants, whether in Japanese or English. If I need support, it’s there. To anyone in Asia thinking of using a US or European system, these are the realities that you need to think about. Having local support on hand is massive.”

About StaffingBoss

StaffingBoss is Asia’s leading CRM/ATS for recruiting and staffing firms. It is one of 3 of the HRBoss suite of SaaS solutions, all of which focus on data-driven, Cloud technology platforms for Human Resources and recruiting. Born in Asia in 2011, HRBoss is headquartered in Singapore and maintains presence across the globe with offices throughout the Asia-Pacific region in 7 countries today (Singapore, Japan, Vietnam, Indonesia, China, Malaysia, and Hong Kong). Customers include world-leading organizations and government agencies, such as Randstad, Michael Page, Nissan, Audi, Allergan, KFC, Metlife, the Economic Development Board (EDB) of Singapore and Greenpeace.

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Marketing at HRBoss
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Eloise Sutton-Kirkby
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