Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

SUNY Upstate University Hospital wins Mainspring HOPE Award
  • USA - English


News provided by

Mainspring Healthcare Solutions

Jul 21, 2015, 05:00 ET

Share this article

Share toX

Share this article

Share toX


Boston, Massachusetts (PRWEB) July 21, 2015 -- Mainspring Healthcare Solutions, the leading provider of innovative hospital operations management solutions, awarded its inaugural Hospital Operations Performance Excellence, "HOPE Award" to SUNY Upstate University Hospital, during the company’s three-day annual client summit, held this year in Boston, Massachusetts.

It’s a great turnaround story and an excellent example of what can be done with lean workflow, process automation and real-time visibility.

Post this

The annual HOPE Award goes to an exemplary hospital or health system that has partnered with Mainspring Healthcare Solutions to transform its operations and deliver exceptional service to patients and nursing staff. Accepting this year’s award was Brian Reed, Manager of Central Equipment Services, and Richard Bilharz, Director of Clinical Engineering at SUNY Upstate University Hospital.

“There was stiff competition this year for the HOPE Award, but the exceptional results delivered by the SUNY Upstate team made the choice easy. The hospital is a Level 1 trauma center and academic medical center, that is spread across two campuses. The equipment delivery process had broken down and there was very little trust between the operational and nursing staff. The SUNY team overcame a chaotic environment and union constraints to rebuild trust and solve equipment shortages without purchasing more equipment. It’s a great turnaround story and an excellent example of what can be done with lean workflow, process automation and real-time visibility,” said Hank Goddard, CEO of Mainspring Healthcare Solutions.

SUNY Upstate deployed Mainspring’s award-winning service performance management software and passive RFID solution, helping their equipment services department streamline their operations and efficiently get nurses their equipment on time, upon request. Equipment delivery times dropped from 50 minutes to 15 minutes. Soon after, Reed and his department were honored at their hospital with the Nursing Department Special Appreciation Award, presented by the hospital’s Professional Nursing Advisory Group. It marked the first time the group bestowed a nursing excellence award to a non-clinical department in the hospital.

“Last January is when we really implemented it a hundred percent. We went from being a Volkswagen Beetle before, to kind of a Lamborghini now in our processes,” said Reed. “Prior to this process and prior to bringing Mainspring in, we were having a very serious issue when it came to getting equipment out there to the nursing staff when they needed it. We rolled out the iGotIt application, within about a month we were hospital-wide, which was about two months faster than we had initially thought. Now we have an exceptionally good relationship with the nursing staff. They rely on us, they have tremendous feedback for us, and they’re always looking to grow with us as well. Our staff loves using the system and they actually go out and talk with nursing on a daily basis.”

About Upstate University Hospital: State University of New York:

University Hospital in Syracuse is part of SUNY Upstate Medical University and is the only academic medical center in Central New York. Academic medical centers are built around medical schools and research missions.

As a medical enterprise SUNY Upstate has over 400 licensed patient beds and serves 1.8 million people, covering one-third of the state. University Hospital in Syracuse is the hub of SUNY Upstate's clinical activities. Half of the nearly 8,000 SUNY Upstate employees are connected to patient care.

University Hospital has long held the distinction of caring for among the most seriously ill and injured in the state. It is a Level-I trauma center and offers the new Golisano Children's Hospital, the region's only children’s hospital.

University Hospital's Joslin Diabetes Center is a NYS Center of Excellence and its Epilepsy Center is a Level 4, the highest designation possible.

About Mainspring Healthcare Solutions:

Mainspring’s operations solutions help thousands of health care facilities in seven countries improve quality of care and patient satisfaction, at a lower cost. As a pioneer in hospital operations management solutions, Mainspring aims to help its customers do more with less, in a way that makes their work more enjoyable.

At Mainspring, we believe that you can’t fix healthcare until you fix hospital operations. We get excited about transforming health care by working with industry leaders to help hospitals deliver higher levels of patient care with fewer resources.

Built on decades of health care expertise, our approach is to start at the root cause, improve and automate vital workflow and provide a platform for sustainable operational success that touches everyone in the hospital. That approach has delivered exceptional results to our customers, and accolades for Mainspring.

Awards:
• Premiere Innovation Award - Service Performance Management
• Premiere Innovation Award - Asset Investment Recovery.
• IDN Summit Innovation Award - Asset Investment Recovery.
• HIMMS Intelligent Hospital Award - Best RTLS Integration.

Achievements:
• First iOS workorder app.
• First ad hoc customizable reports and dashboards.
• Largest passive RFID implementation in the U.S.
• First automated evidence-based replacement forecasting tool.

Learn more at: http://www.mainspringhealth.com

Alex Carney, Mainspring Healthcare Solutions, http://www.mainspringhealth.com, +1 (781) 250-8827, [email protected]

Modal title

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.