DATAMARK Case Studies Highlight Document Management and Contact Center Services for Large Enterprises

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Publications detail various business process outsourcing solutions for multinational Fortune 500 clients.

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DATAMARK, Inc., a leading provider of business process solutions including contact center services, today announced the publication of two case studies detailing document processing, document management and contact center services for Fortune 500 clients.

The first case study, “DATAMARK Delivers a ‘Customs’ Solution,” focuses on a nearshore-farshore solution to process commercial invoice documents 24 hours a day for one of the world’s largest international couriers. The case study also details the creation of a call center team to resolve issues with shipping documents, ensuring deliveries are not unnecessarily delayed by customs on the U.S.-Canada border.

“DATAMARK Delivers a ‘Customs’ Solution” is available for complimentary download at this link:

http://www.datamark.net/blog/2015/06/15/solution-to-support-international-deliveries/

A second case study, “DATAMARK Supports Global Financial Services Company with a Document Management Solution,” details a mailroom services, document management and data capture solution developed by DATAMARK to support the charge card and credit card services of a multinational financial services company. The study also highlights the application of a business process management (BPM) system using Lean and Six Sigma methodologies to optimize the clients’ business processes.

“DATAMARK Supports Global Financial Services Company with a Document Management Solution” is available for complimentary download at this link:

http://www.datamark.net/blog/2015/07/14/datamark-supports-financial-services-co-with-document-management-solution/

About DATAMARK

Celebrating its 25th year in business in 2015, DATAMARK, Inc. is a leading business process outsourcing company specializing in high-volume digital mailroom management, document processing/document management, bilingual (English/Spanish) contact centers and process improvement consulting for Fortune 500 companies and other large enterprises.

Headquartered in El Paso, Texas, DATAMARK employs nearly 2,200 people in its U.S., Mexico and India facilities. For more information, visit http://www.datamark.net. Follow industry news and trends at DATAMARK's Outsourcing Insights blog at http://www.datamark.net/blog.

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David Peregrino
DATAMARK, Inc.
+1 (915) 242-6299
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