Austco's Cell Call System Now Tests Itself

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Austco found conventional cell call systems had a critical flaw. Once they're installed, how do users know if they're still functioning before a critical event occurs, without significant inconvenience ?

Product image of Austco's self testing intercom call point from its CellGuard range

CellGuard Self Testing Intercom

CellGuard is another great example of the kind of innovation that Austco continues to deliver world-wide for organisations with a high duty of care and where communication technology is a critical tool.

Austco has recently identified and solved a serious problem with cell call systems currently available today.

The problem is that once a system is installed, it's not evident the system is fully functioning before a critical event occurs, nor is their evidence that audits the system's integrity without human intervention and significant inconvenience.

The simple answer would be, just walk around and test every part. That, however, is not practical when you have cells with inmates and secure areas. It’s also costly and time consuming with a considerable administrative overhead. The ideal solution would be to test components whilst they’re in situ, automatically.

To solve this problem Austco designed self-testing capabilities directly into its CellGuard system.

This means that once its installed, the CellGuard system can continually test the overall integrity of the system as well as individual components from button actuation to microphone and speaker function.

Not only does the system provide a reliable communication and monitoring infrastructure that is future proofed, and designed to address the needs of physically and acoustically harsh environments such as prisons, police stations, remand centres and similar custodial care facilities, users also get a system that provides them with the assurance their duty of care will not be hindered by non functioning components or system faults.

On top of all that they enjoy the benefits of real time communication utilizing full duplex audio with call recording, logging, broadcasts and entertainment facilities to the cell and site wide as well as tamper alarms and integration with other systems for additional capabilities.

Nic Windley, General Manager said, "CellGuard is another great example of the kind of innovation that Austco delivers world-wide for organisations with a high duty of care and where communication technology is a critical tool."

For custodial facilities looking to ensure their duty of care is met, please call 01527 877 778 or visit CellGuard Cell Call Product Page online for more information or to book a live demonstration.

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Nic Windley
Austco UK
+44 1527877778
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@Austco_Com_EU
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