JTS’ Ruiz Shares Insight on Carrier Retention at 2015 TIA Capital Ideas Conference

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Alicia Ruiz, Carrier Relations Manager and TIA Certified Transportation Broker spoke at the 2015 TIA Capital Ideas Conference, sharing strategies for carrier retention in a tightening capacity market.

Johanson Transportation Service, a leading third-party logistics provider, announced that Alicia Ruiz, Carrier Relations Manager, spoke at the 2015 TIA Capital Ideas Conference and Exhibition, sharing her insights on carrier retention strategies.

Ruiz is a Certified Transportation Broker (CTB), a designation from the Transportation Intermediaries Association (TIA), which carries a mark of respect for transportation intermediaries.

The thought leaders at the conference discussed the issue of tightening capacity, increasing regulations, climbing customer demands and the driver shortage. Due to a shifting dynamic in the industry, capacity is tightening considerably. Ruiz shared three key strategies to attract and retain carriers.

“It’s vital to treat carriers as customers because their satisfaction is integral to your capacity,” says Alicia Ruiz, Carrier Relations Manager at JTS. “Relationships are the key. Ask the carrier what you can do for them. Show them your appreciation and that you care about their business and what they bring to the table.”

To view the full video presentation, visit http://videos.tianet.org/treat-carriers-as-customers-and-grow-your-capacity.

About JTS (Johanson Transportation Service):

JTS is a third-party solutions provider, licensed property broker, licensed ocean freight forwarder, and NVOCC. We help companies manage their supply chain with Justified Timely Solutions® that meet their unique business challenges. With a network of truck, air, ocean and rail intermodal transportation, JTS provides a full portfolio of domestic and international services, including logistics management, consulting and state-of-the-art technology systems with online tools to facilitate seamless supply-chain communications for its customers. JTS is headquartered in Fresno, CA and has five regional offices in the United States: Roseville, CA; Tigard, OR; Salem, OR; Madison, WI; and, Denville, NJ. http://www.johansontrans.com

About TIA

The Transportation Intermediaries Association (TIA) is the premier organization for third-party logistics professionals doing business in North America. TIA provides resources, education, information, advocacy and connections to establish, maintain and expand ethical, profitable and growing businesses in service to their customers.

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