“John has a highly consultative approach to client relationships and a proven track record building powerful partnerships,” said Paige Hunt Wojcik, Discovia's Chief Client Officer.
San Francisco, Calif. (PRWEB) August 04, 2015
Discovia, a leading global provider of eDiscovery services to corporations, law firms and government entities, today announced that John Munro, a 15-year veteran of the eDiscovery services industry, has joined the company’s senior leadership team as Vice President of Managed Services Operations.
“I am thrilled to join Discovia at this important point in its evolution,” said Munro. “The long-term partnerships that Discovia builds with its clients through implementing quality processes and innovative workflows, while providing unwavering client service, are key to its continued growth and success.”
Munro is an expert in electronic discovery operations, technologies, and workflows. In his new role, he will work closely with Discovia’s Chief Client Officer, Paige Hunt Wojcik, to acquire and onboard new managed services clients, build and document custom workflows and deliverables, and ensure flawless execution of service requests for each client, while continuing to build Discovia’s brand and reputation as a pioneer and leader in fixed-price eDiscovery managed services solutions.
“John has a highly consultative approach to client relationships and a proven track record building powerful partnerships,” said Hunt Wojcik. “His skill set and reputation are rare in our industry. John’s role will be critical in supporting our rapid growth. I am thrilled to have him join our team.”
Prior to joining Discovia, Munro has held senior operations, client services, technology development, and sales leadership positions with Orange Legal Technologies, The Litigation Document Group, Lighthouse eDiscovery, and Chameleon Data Corporation. Additionally, he has led the development of multiple document management systems, on-line document repositories, and electronic data processing applications.
As a computer forensics and eDiscovery expert witness and thought leader, Munro frequently speaks on innovations and challenges relating to information management, electronic discovery, document review, and computer forensics. He is certified as an Electronic Discovery Specialist (CEDS) by the Association of Certified Electronic Discovery Specialists (ACEDS). Munro holds an undergraduate degree in management information systems from Washington State University. He is based in Salt Lake City, Utah where he resides with his wife, Megan, and three children.
Discovia provides electronic discovery services to corporations and law firms engaged in litigation, ITC investigations, and internal and regulatory investigations, including HSR Second Requests. Services include onsite and remote data collections, data minimization, data processing and hosting, expert application of leading technology-assisted review tools, document review management, and document productions. Discovia is one of the few eDiscovery services providers to achieve ISO 27001 certification for data security, and the first to be certified under the new 2013 protocols. Discovia is the first to publish its accuracy rate - 99.7 percent, and typically achieves data culling rates of 95 percent for repeat clients. Discovia is the first eDiscovery services firm to deliver a fixed-price managed services solution, enabling corporate legal departments and law firms to gain a world-class eDiscovery function with complete cost predictability. More information is available at 415-392-2900 or http://www.discovia.com.