(PRWEB) August 11, 2015
The desktop notifications software is helping users leverage the software to its full potential with a series of short video manuals highlighting the key features. The new DeskAlerts digital guides are designed to make the user experience faster, smarter and more efficient.
Anton Vdovin, DeskAlerts Project Manager said, “DeskAlerts offers users incredible features however without an in-depth understanding of how to use the software many clients are selling themselves short. We’ve developed the series of short video manuals to ensure that every user can leverage DeskAlerts to its full potential. The content covers a variety of different scenarios, from simple ‘how to’ guides to more complex troubleshooting situations.”
Each video will be developed, demonstrated and recorded by DeskAlerts specialists. This will offer viewers the total peace of mind that they’re receiving 100% authentic content developed by in-house experts that have a comprehensive understanding of how to work the software to its full potential.
Using a blend of customer feedback and comments from in-house software engineers, DeskAlerts has pinpointed some common issues and hurdles encountered by users. In a matter of minutes users will be able to gain new insight into how to manage commonly encountered obstacles.
As well as addressing troubleshooting problems the videos will also offer users a guide to DeskAlerts best practice. These generalized tutorials are designed to help users operate the system faster and more efficiently, whether they’re composing a pop-up notification, drafting a recipient list, creating a campaign, issuing a color coded emergency notification or creating customized corporate wallpaper.
To ensure users get the absolute most out of each tutorial DeskAlerts has kept the videos as simple and straightforward as possible. Using the power of both audio and visual content the short videos offer users the flexibility to self-manage issues rather than get in touch with the help center. They can also proactively learn how to maximize the full capacity of the desktop alert software in a way that’s engaging and enduring.
Vdovin says, “Humans are programmed to process information far better when assisted by audio and visual stimulation. The DeskAlerts short video manuals offer users a dynamic and explanatory way of learning to use the software as intended by our engineers. Of course, our customer service help center is still available however we believe that the opportunity to actively seek out assistance and engage in self-led tutorials will save our users a significant amount of time.”
For DeskAlerts users the video manuals represent a valuable opportunity to ensure that both administrators and employees are reaping the full benefits of the software. Whatever the sector, the heightened understanding will save time, boost productivity and augment the user experience.
The manuals will be available to watch on the DeskAlerts YouTube channel, as well as made available to product users from the website’s integrated help section.
To sign up for a free trial of DeskAlerts software, go to: http://www.alert-software.com/demo/
DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.