Abby Connect is a Virtual Receptionist that makes my callers feel special.
Las Vegas, NV (PRWEB) August 05, 2015
TelAssistant, one of the country’s leading receptionist services, is pleased to announce the rebranding of the virtual receptionist company. This follows a time of evolution and expansion for the business, so moving forward you will now see all business matters handled under Abby Connect. The rebranding also includes a new website to match the new identity: http://www.abbyconnect.com.
In 2005, Nathan Strum’s passion for innovation in the business world led him to launch what became TelAssistant, a first-class receptionist service that helped business owners with their call handling needs. Each call was professionally handled through the vibrant voices of his diverse team of receptionists. Additionally, the network quickly extended its focus from not only virtual receptionists but also virtual and everyday office space.
Each of these networks has progressed immeasurably, but Mr. Strum’s mission has remained unchanged. Abby Connect was created on the basis of connecting with each person a receptionist interacts with. Through each call, his team of receptionists creates fabulous connections, meaningful relationships and happy callers- one call at a time.
“My vision is to revolutionize this industry. Our job, as business owners, is to make change, to connect with people and to establish positive relationships. My goal is not only to make the life of business owners easier but to make callers feel like they have truly been helped. On our side of the phone, each receptionist makes each caller know that they care and that the person’s call is valuable,” said Nathan Strum, President and CEO of Abby Connect. He adds, “We should interact with people in a way that makes them feel better than when we initially spoke with them. If we’ve done that then we have succeeded as a team.”
Today, Abby Connect is responsible for enhancing the image of small business owners and helping them establish positive connections with their clients. Whether a business owner is out of the country, on a job or on the other line, Mr. Strum has made it to where each client feels at ease when Abby answers his/her phone.
The diverse team that comprises Abby Connect all come together to add a unique touch to each call. The Abby Connect team answers each call reminded that their core values should transmit on every single call. To empathize with a caller, listen actively to what the caller is saying, to be honest or to give more than what is expected of them, Mr. Strum’s team make it a goal to connect with someone daily and to support and encourage one another.
For more information please visit:
http://www.abbyconnect.com or call 877-303-5757
Media Inquiries please contact:
Director of Marketing, Abby Connect