Both [HP Quality Center and Seapine’s TestTrack] had the main features we needed, but Seapine as a whole offered such incredible customer service that it really tipped the scales for us.
Cincinnati, Oh (PRWEB) August 10, 2015
Seapine Software, a leading provider of process-centric product development solutions, today announced that Hunter Industries selected TestTrack to manage quality assurance and track their entire controller software development process.
Hunter Industries' product line includes patented gear-driven rotors, water-efficient sprinklers, weather sensors, valves, and controllers, as well as high-quality LED and low-voltage outdoor lighting. Many of their products have internal controllers that manage user settings and commands.
Prior to 2010, the engineers who worked on electronics and coding were also doing the testing for the controllers, and requirements, test cases, and defect tracking were being managed with a combination of Word documents and Excel spreadsheets. This process was sufficient for years, but as the company grew, manual review of the development and testing process to ensure quality and completeness became a burden for the controller division team. It was time for a change.
While the team was already using TestTrack for defect tracking, their new software QA manager had extensive experience with competitor HP Quality Center.
"I wanted to make sure we invested in the very best software for the job rather than just extending our TestTrack licenses simply because we already had them in place," said Kifah Samara, Software QA Manager. "I was already familiar with HP Quality Center and, quite frankly, was already leaning toward them, but it made sense to see how Seapine's TestTrack capabilities compared."
The Seapine team worked closely with Samara during both the assessment and budget development processes, providing temporary licenses so he could fully test the functionality of TestTrack. In the end, TestTrack won Samara over.
"Both solutions had the main features we needed, but Seapine as a whole offered such incredible customer service that it really tipped the scales for us,” Samara said.
Samara no longer has to spend hours manually reviewing everyone's work. With just a click or two, he can see if all the requirements are covered, easily identify any significant turning points, and confirm all the defects are linked to a test case.
From a management perspective, there is more accountability at all levels of the development process, with much less effort required from the quality assurance manager and project leads. Responsibilities and workflows are crystal clear, and results are logged every step of the way. To learn more, read the customer story at http://www.seapine.com/customer-story/hunter-strengthens-qa-process.php.
About Hunter Industries
Hunter Industries is a global manufacturer of products for the irrigation, landscape lighting, and custom molding sectors. Founded in 1981, the family-owned company offers over 1,000 products including a complete spectrum of water-efficient solutions for residential and high-end irrigation systems. Hunter's core mission always has and always will remain the same: to produce innovative products of the highest quality and back them with unwavering customer support. Learn more at http://www.hunterindustries.com.
About Seapine Software
Seapine Software, Inc. is a privately held technology company whose application lifecycle management (ALM) solutions help companies manage the process of developing high quality complex products—often in regulated industries. Our award-winning ALM solutions drive the creation of recognized brands, life-saving medical devices, even games of the year. From a home-based startup founded in 1995, Seapine has grown into a multinational corporation with headquarters in Cincinnati, Ohio, and offices in Europe, Asia-Pacific, and Africa with over 8,500 customers worldwide. For more information, visit http://www.seapine.com.