Collingwood Group White Paper: The Mortgage Industry is Ripe for Disruption

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White Paper Finds Market Conditions Leave Mortgage Industry Vulnerable to Major Disruption

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Collingwood accurately forecasts the disruption that will take place in the mortgage industry brought into fruition by the consumers themselves.

A new research paper authored by The Collingwood Group studies the risks and opportunities for disruption in housing finance. The paper exposes a group of innovators that are finding new ways to empower and delight consumers while increasing profitability at all stages of the mortgage process.

"The United States (US) housing finance system, once the envy of the world, is in trouble. Seven years of trench warfare with regulators, legislators, litigators and downtrodden homeowners has taken its toll on the industry. Innovation and investment dollars that historically would have been made to improve customer service and experience have been spent in ways to better serve regulators. The result has been record low margins, with costs to originate and service at record highs, and customer satisfaction rates near the lowest in all consumer finance. One of the primary challenges for incumbents is that customer needs in a market this size will not go unmet for long. The 'disruptors,' new business models, new entrants, and new services that act as proxies for creditworthiness, capacity and willingness to pay, are being developed to better serve more customers and regulators. The conditions for 'disruption' are near perfect." said The Collingwood Group Chairman, Tim Rood.

The paper explores disruption underway in the mortgage industry today including who the innovators are, what they are doing, what market trends are driving them and why it all matters.

"Collingwood accurately forecasts the disruption that will take place in the mortgage industry brought into fruition by the consumers themselves," said Dain Ehring, former Founder and CEO of Dorado and current Mentor to startups at Techstars.

One noteworthy observation that paper makes is that business models based on exploiting advanced technology are delivering simpler, less complex origination experiences at a fraction of the cost. And that the seeds of a material business change are often the secondary effects or the ‘echo’ of a larger change in the fundamentals that define the legacy business models in place today.

A copy of the complete white paper can be downloaded here:

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Margaret Mooney
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