HigherGround Joins Cisco Solution Partner Program

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Introducing the Instant Connect Recording Solution at APCO 2015

“Recording interactions from a complex blend of communications media and applications requires a robust, tightly integrated solution to capture and archive vast amounts of data,” notes Terry Ryan, president and CEO of HigherGround.

Critical communications leader HigherGround® announced that it has joined the Cisco® Solution Partner Program as the primary provider of interaction recording solutions for Cisco Instant Connect. Instant Connect enables interoperable dispatch networks and command centers for first responders and field workers, connecting radio, IP, Wi-Fi, and other signals into a single, rapidly deployed system. As a member of the Cisco Solution Partner Program, HigherGround is able to quickly create and deploy solutions to enhance the capabilities, performance and management of Cisco solutions.

HigherGround and Cisco are exhibitors at the 81st Annual Association of Public-Safety Communications (APCO) International Conference and Expo in Washington, D.C., August 17-18, 2015. Cisco will offer a live demo of their Instant Connect solution featuring HigherGround Unified Recording at booth #2143. HigherGround, at booth #625, will also provide demonstrations of their recording system.

“Recording interactions from a complex blend of communications media and applications requires a robust, tightly integrated solution to capture and archive vast amounts of data,” notes Terry Ryan, president and CEO of HigherGround. “We are pleased to join the Cisco Solution Partner Program with a complementary product offering to collaborate with Cisco to meet the needs of joint customers.”

The Cisco Solutions Partner Program, part of the Cisco Ecosystem, unites Cisco with third-party independent hardware and software vendors to deliver integrated solutions to joint customers. As a Solution Partner, HigherGround offers a complementary product offering and has started to collaborate with Cisco to meet the needs of joint customers. For more information on the HigherGround Unified Recording solutions, go to: https://marketplace.cisco.com/catalog/companies/higherground-inc.

HigherGround provides powerful, easy-to-use, reliable and secure recording solutions for critical communications in Public Safety Answering Point (PSAP) operations, emergency dispatch facilities and 9-1-1 centers. Our multi-channel recording and incident reconstruction solutions transform data into actionable intelligence, enabling decisions with certainty to optimize operations, enhance operator performance and reduce costs. HigherGround — a proven industry standard — has been deployed in more than 1000 PSAP operations in the past decade.

Cisco is the world’s leading network provider, offering a powerful portfolio of software platforms designed to integrate and automate experiences and processes. By connecting and assuring reliable performance across the network, first responders can rely on a fast, flexible, and cost-efficient capability to support public safety based on the Internet of Everything (IoE). Cisco Instant Connect is deployed around the world in government, transportation, healthcare, energy, and other industries.

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide — and the welfare of the general public as a whole — by providing complete expertise, professional development, technical assistance, advocacy and outreach.

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HigherGround and the HigherGround logo are registered marks of HigherGround, Inc. Third-party trademarks mentioned are the property of their respective owners. © 2015 HigherGround, Inc. All rights reserved.

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Donna Atkins
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