CTS America Awarded Major Contract for Jail Management System in Georgia

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Gwinnett County, GA Sheriff's Office chooses CTS America's SmartJAIL software suite to replace their current Jail Management System.

"After a lot of research, site visits, and robust RFP process, we are confident we have selected a solution that will serve us well for many years." Sylvia Black, Technical Services Director for the Sheriff's Office.

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CTS America, an industry leader for public safety software solutions is pleased to announce Gwinnett County, Georgia Sheriff's Office has selected the SmartJAIL suite as their Jail Management System.

Gwinnett County Sheriff's Office, under the leadership of Sheriff Butch Conway and Jail Administrator Col. Don Pinkard, conducted a multi-year evaluation and selection process that included corrections professionals from all functional units of the jail. Our SmartJAIL solution will support the Gwinnett County Jail, Correctional Institute, and Diversion Center. These three sites combine for more than 40,000 bookings per year with an average daily population of more than 2,600 inmates.

"The County has experienced significant growth over the last decade and we simply outgrew the capabilities of our existing system," said Sylvia Black, Technical Services Director for the Sheriff's Office. "We need a system that is configurable to the needs of a large jail, but not one that is unnecessarily complex to use or maintain. After a lot of research, site visits, and robust RFP process, we are confident we have selected a solution that will serve us well for many, many years," Black added.

About CTS America
CTS America, an innovator in public safety software since 1999, offers cost-effective, fully integrated and scalable technologies that maximize the effectiveness of law enforcement agencies of all sizes in the United States. Offerings include Computer Aided Dispatch (CAD), Law Enforcement Records Management Systems (RMS), Mobile Computer and Field Based Reporting (FBR), and Jail Management Systems (JMS).

"We are proud of our industry-leading retention rate with agencies of all sizes in the Southeast and around the nation," said CTS America President Kay Stephenson. "CTS America products and customer service once again outperformed our national competition and exceeded the rigorous requirements of Gwinnett County." Key requirements were a proven technology base, ease of use, mechanisms to increase the efficiency, accuracy and quality of data collected, the ability to securely share information with the courts and other law enforcement agencies in the county, features to support the analysis of collected data, and proven integration capabilities with other service providers (Commissary, Video Visitation, etc.)

The announcement represents another step forward for CTS America, which has long-standing contracts with other satisfied sheriffs across Florida, Georgia, Alabama, and Montana.

"The feedback we receive from clients and the results we produce are very gratifying," said Don Newsome, CTS America's Jail Product Director. "Our products, which are scalable from small local jails to large, multi-facility detention centers, are proven to increase operational efficiency, compliance with accreditation standards, accountability to the public, and officer, staff, and inmate safety."

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Melissa Smith
CTS America
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CTS America
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