Santa Barbara, CA (PRWEB) August 19, 2015
123Compliance today announced that it will sponsor both a Healthcare and Life Sciences Industry Showcase booth and a customer speaker session at the 2015 Dreamforce Conference. Dreamforce has become a world class event when it comes innovation and cloud based technology. This event allows attendees to get up close and personal to market leaders in Cloud based applications like 123Compliance. 123Compliance has brought that innovation right to the core of the Quality Management space by developing applications within Quality Management, Complaint Management, Learning Management and Device Tracking to name a few all while maintaining the highest regulatory compliance worldwide. 123Compliance does this by leveraging the Salesforce1 AppExchange, the world’s leading business apps marketplace. Working with 123Compliance, customers have extended their customer service solution, based on the Service Cloud by Salesforce.com. With our Complaints application customers have a better view of their customer interaction from product delivery to customer service call, to product return, lab analysis, root cause and complaint resolution.
Comments on the News
"Last years VIP event, at the Four Seasons Hotel in San Francisco, was a crucial tipping point for many of our newest customers.” said Alan Gallegos, customer relations Director at 123Compliance. “We were able to socialize in a relaxed and intimate setting. This opened the door for complete honesty in sharing of our experiences and success stories, from implementation through continued use of our Quality management suite of solutions.” said Jennifer Mayes of ALPCO.
"Complaint Handling, Adverse Event Reporting and Medical Information are extensions of customer service." said 123Compliance CEO Plarent Ymeri. "Utilizing 123Compliance and the Salesforce1 Platform, companies provides huge leaps in functionality, customer visibility and compliance. We are so excited to be able to help Life Science companies achieve so much more in the compliance space and we are humbled by all the interest we have received in the marketplace and the praises our customers have expressed towards us."
“Our customer speaker session is a chance for us to highlight customer success when implementing 123compliance for their company. It is a formal way for potential customers and the industry to hear specific project preparations and steps leading up to a successful implementation. This session allows the audience to ask important questions directly to our customers, and we see the real value in these speaker sessions through the Dreamforce event.” said Alan Gallegos.
Connect in a Whole New Way with Social, Mobile and Connected Cloud Technologies
123Compliance connects customers, patients, customer service, quality and regulatory, sales, vendors, partners and regulatory bodies in a whole new and modern way. By utilizing the power of the Salesforce1 Platform, innovations and industry knowledge, 123Compliance offers life science companies vastly better and more elegant ways to satisfy regulatory requirements while maintaining business performance. Available in multiple configurations, 123Compliance features complaint and quality management, as well as lifecycle device tracking, automatic audit trails, and other features designed to reduce regulatory compliance overhead and errors.
About 123Compliance Corporation
123Compliance Corporation is the world’s first fully cloud- and mobile-enabled enterprise quality management software company. It offers fully validated and 21 CFR Part 11-compliant applications that provide complaint handling, adverse event reporting, quality management, and device tracking built entirely on the Salesforce Platform.
About the Salesforce1 Platform and the Salesforce1 AppExchange
The Salesforce1 Customer Platform is the new social, mobile and cloud customer platform for building next generation apps. It powers Salesforce CRM, more than 3 million custom apps built by customers and more than 2,000 apps developed by partners in its ecosystem. Apps built on the Salesforce1 Platform can be easily distributed and marketed through the Salesforce1 AppExchange.
Salesforce, Salesforce1, AppExchange and others are trademarks of salesforce.com, inc.