We’re a proud valued partner of Cisco. To receive this award again shows we continue to strive to the highest level of customer service.
St. Louis, Missouri (PRWEB) August 19, 2015
Netelligent Corporation announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Netelligent Corporation for delivering outstanding customer service to customers in the United States.
"We’re a proud valued partner of Cisco. To receive this award again shows we continue to strive to the highest level of customer service. This award recognition also shows that we have the proven ability to excel in planning, designing, implementing and operating services. We always strive to give the 'WOW' experience to all of our customers,” said Susan Overby, Vice President, Human Resources and Customer Experience.
Netelligent is one of the elite Cisco partners in the world with four certified cloud service offerings, Disaster Recovery as a Service, Desktop as a Service, Hosted Collaboration Services, and Infrastructure as a Service. These certifications complement all the other services Netelligent provides.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post-sales support capabilities - critical factors in choosing a trusted partner.
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About Netelligent Corporation
Netelligent Corporation is a technology solutions company. Netelligent provides companies with the basic technologies they need to run their business (phone system, servers/virtualization, networking, video and business continuity). Our mission is to help elevate business above technology. We take a neutral approach in helping to determine what IT consumption model best benefits each client organization (on-premises, managed, or cloud). Founded in 2003, Netelligent is headquartered in Chesterfield, Missouri and has two data centers located in Colorado and Missouri. Netelligent is a Cisco Gold Partner and SOC II Certified. Additional information about Netelligent can be found on their website: http://www.netelligent.com.
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