I look forward to my new role as General Manager so that I am able to bring an improved customer service strategy to all departments.
Fox Lake, IL (PRWEB) August 20, 2015
For the first time in Ray Chevrolet history, a General Manager has been named. Matt Douvikas brings over 15 years of automotive industry experience and knowledge to Ray Chevrolet, where he began as a car salesman. As of now, Douvikas has been with the company for nearly eight years, beginning as Ray Chevrolet’s Used Car Director then moving up the ranks to General Sales Manager and now General Manager.
Under Douvikas’ leadership as the General Sales Manager (GSM), Ray Chevrolet has either met or exceeded their overall sales objectives each year that Douvikas was the GSM at Ray Chevrolet. Additionally, Ray Chevrolet has earned the GM Mark of Excellence award for several years now, once again under Douvikas’ leadership.
In 2013, Ray Chevrolet was named as GM Dealer of the Year, and in 2015, Matt Douvikas was the winner of the Chevrolet Elite Leader award, all of which has aided in making Ray Chevrolet one of the top selling dealerships in the nation.
Douvikas says one of the most memorable moments of his time at Ray Chevrolet was the expansion and remodel of the Ray Chevrolet store in 2011. “Our amazing remodel has really helped us better serve our customers and grow our business as a whole,” says Douvikas. “I look forward to my new role as General Manager so that I am able to bring an improved customer service strategy to all departments.”
About Ray Chevrolet
Since opening their doors, Ray Chevrolet has kept a firm commitment to our customers. Ray Scarpelli, President at Ray Chevrolet is proud of the family history behind the dealership. He takes pride in providing an excellent customer experience, and makes it a top priority to ensure the satisfaction of everyone who walks through the door at Ray Chevrolet.
Ray Chevrolet has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ray Chevrolet offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (866) 845-2916 if you have any questions or comments.