With BlurtBox customers know their voices are heard, while restaurateurs can address customer service issues and avoid the harsh burn of negative online reviews.
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Orlando, Fla. (PRWEB) August 25, 2015
Today BlurtBox LLC developers announce a new smartphone application that allows restaurant goers to voice their concerns directly to restaurant managers as an alternative to posting complaints on social media. With its simplistic user interface, the BlurtBox app is the easiest way to leave feedback about dining experiences and resolve customer service issues in real time.
Until now, online comments from customers that experience poor customer service have been unheard. Research shows 92 percent of diners will not alert restaurant staff of a bad experience. Customers instead turn to social media and online review sites, hoping their feedback will eventually be addressed.
BlurtBox gives users a comfortable space to privately connect with restaurant managers. With one click, users “blurt” their feedback, and it instantly appears on the restaurant owner’s mobile phone. Users can provide contact information or leave feedback anonymously.
“It’s a win-win,” says BlurtBox Founder and CEO Julien Meyer. “Customers know their voices are heard, while restaurateurs can address customer service issues and avoid the harsh burn of negative online reviews.”
The BlurtBox app is available for free download on the Google Play and Apple App stores.
About BlurtBox LLC
BlurtBox designs and develops technology solutions to make hospitality businesses successful. Based in Orlando, Fla., the Company was built on was built on the belief that customers should always be heard and that businesses should always be listening and responding. BlurtBox’s streamlined platform delivers valuable feedback to business owners while offering customers the industry’s most user-friendly direct messaging tool. For more information, visit https://blurtbox.com. Follow the Company on Twitter @BlurtBoxApp.