I love the opportunity to meet new contacts, share ideas/best practices and hear what challenges and new ideas others in the customer contact center world are facing...
Fort Worth, TX (PRWEB) August 31, 2015
CCNG a leader in professional peer networks is proud to announce nationwide regional events starting on September 10th to benefit area contact center and customer service professional management. The events currently scheduled through October 29th showcase member hosted customer contact operations to a large network of professionals, passionate about customer service. These regional events offer an opportunity for all motivated customer service / customer contact professionals to network, share perspectives and best practices in customer care.
“Honestly I find settings like these more valuable than larger conferences...connections that matter! It is valuable to see and connect with many peers from customer service and contact center”, Charles Henries, Sr. Director, Student CARE, Penn Foster. CCNG regional events feature a gathering of different companies from a variety of industries to share management experiences in the customer contact and service industry.
“I love the opportunity to meet new contacts, share ideas/best practices and hear what challenges and new approaches others in the customer contact center world are facing“, says Karen Reynolds, Customer Care Director, World Travel Holdings.
The following is the list of dates and venues for the regional events in September and October:
- Sept 10 at the Neat Company Customer Contact Center in Philadelphia, PA
- Sept 17 at the Steritech Customer Operations Center in Charlotte, NC
- Sept 24 at the T. Rowe Price Customer Contact Center in Colorado Springs, CO
- October 14 at the Wells Fargo Customer Service Center in Phoenix, AZ
- October 29 at the McGraw Hill Customer Contact Center in Columbus, OH
These five regional events feature sponsoring CCNG partners Aspect Software, Five9, inContact, Intradiem and Plantronics.
Annually CCNG works with members to plan over 25 half-day events on a regional basis throughout the United States. For more detailed information on attending any CCNG regional event, please visit CCNG.com.
CCNG International Inc.
Founded in 1992, CCNG International Inc., CCNG is a member Professional Peer Network (PPN) for Contact Center, Customer Experience and Customer Service Executives, Managers, and Leaders.
By joining the CCNG Member Network, experienced industry professionals:
Connect – interact and engage with your peers,
Collaborate – discuss best practices and problem solve,
Contribute – share your own experiences and expertise.
All Call Center, Contact Center, Customer Care, Customer Service, and Customer Experience Professionals are invited to participate in the CCNG Member Network. For more information about the CCNG Member Network, please visit CCNG.com, “Like” us on Facebook, and follow us on Twitter - @CCNGNetwork.