Patient Experience Conference 2016 Program Announced by The Beryl Institute

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Annual Healthcare Event Brings Together Leaders, Physicians, Staff, Patients and Family Members to Expand Global Dialogue on Improving Patient Experience

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The Beryl Institute announces 52 breakout sessions and three pre-conference workshops included in Patient Experience Conference 2016, to be held April 13-15 at Sheraton Hotel in Dallas, Texas.

The Beryl Institute announces 52 breakout sessions and three pre-conference workshops included in Patient Experience Conference 2016, to be held April 13-15 at Sheraton Hotel in Dallas, Texas. Patient Experience Conference is the largest independent, non-provider or vendor hosted event bringing together the collective voices of healthcare leaders, staff, physicians, patients and families across the globe to convene, engage and expand the dialogue on improving patient experience.

In addition to the four previously announced keynote speakers, the 52 breakout sessions were selected from a call for submissions held in summer 2015. A record number of proposals were submitted and evaluated by The Beryl Institute’s patient experience Executive Board, Advisory Board, Global Patient and Family Advisory Council and conference planning committee. Sessions follow eight primary learning themes:

  •     Care Experiences
  •     Culture and Leadership
  •     Employee Engagement
  •     Long-Term Care
  •     Patient Advocacy
  •     Patient and Family Engagement
  •     Pediatric
  •     Physician Engagement

Conference participants also have the opportunity to attend one of three concurrent pre-conference workshops to be held before the general conference sessions. Pre-conference topics and speakers include:

  • The Environment of the Patient Experience: Proactive Design in Practice, Lorissa MacAllister, Healing Spaces Specialist, Samueli Institute and Susan E. Mazer, President, CEO & Co-Founder, Healing HealthCare Systems, Inc.
  • Coaching and Feedback to Enhance Communication, Calvin Chou, M.D., Associate Professor of Clinical Medicine at University of California, San Francisco and Laura Cooley, Ph.D., Director of Education and Outreach, American Academy on Communication in Healthcare
  • Leading Your Patient Experience Strategy to the Next Level, Wendy Leebov, Jill Golde and Dorothy Sisneros, Partners, Language of Caring

View the conference program and register at: http://www.theberylinstitute.org/?page=CONF2016_OVERVIEW.

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About The Beryl Institute:
The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. We define the patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.

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Stacy Palmer
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