“All of the other ordering portals available to restaurants simply provide a canned menu app and overlay a skin of the concept around the technology placing usability and menu ordering constraints on takeout customers," David Schofield, CEO of RRT.
San Diego, CA (PRWEB) September 15, 2015
Restaurant Revolution Technologies (RRT) has been awarded United States Patent No. 9,105,041 (the ‘041 Patent) covering the ordering analytics that drive RRT’s leading turnkey takeout ordering system. RRT has (7) patent applications pending around the world that cover all aspects of its unique takeout ordering analytics, which allow for targeted menu customization, suggestions and upselling based on various factors including demographics, location, time, order history, and social network data across multiple users and multiple locations. The ‘041 Patent specifically covers the use of order information and social networking interactions for multiple users across multiple locations to allow for targeted menu customization, suggestions and upsell opportunities.
“Providing the only customizable menu ordering application through the harnessing of data collected from previous ordering history, customer favorites and social media is what makes our patented technology more powerful and unique compared to any other takeout ordering portals that exist in the marketplace,” said David Schofield, CEO of RRT. “Most, if not all of the other ordering portals available to restaurants simply provide a canned menu application and overlay a skin of the restaurant concept around the technology placing functionality, usability and menu ordering constraints on the restaurant and by extension its customers. This new patent again positions us as the technology leader in the off-premise ordering arena, and along with providing exceptional value to our clients, we will have a patent portfolio second to none.”
The ‘041 Patent reinforces RRT’s innovative edge in regards to order management solutions, specifically as related to providing innovative, fully integrated solutions to support the fastest growing segment within the restaurant industry - off-premise ordering, no matter if the orders originate through phone calls, or through online and mobile platforms. This patent and others will continue to greatly enhance the positive return-on-investment RRT’s solutions provide to its clients, which include increasing the number of off-premise orders, increasing the average size of tickets, the off-loading of phone calls from restaurant staff and providing an enhanced overall customer experience. In addition to the newly awarded ‘041 Patent, RRT announced earlier this year the unveiling of three new groundbreaking service lines - Outbound Business Development, Catering and Custom Loyalty to the company’s core stable of solutions and services that already included Online and Mobile Ordering, Call Center Services and Order Management.
“The new ‘041 Patent is one of many important components for RRT’s emerging intellectual property portfolio and provides us with a very unique distinction within the restaurant technology industry,” said Michael Dicks, RRT Chairman of the Board. “We are all thrilled about the recent announcement as it bolsters our resolve in providing the most technologically advanced applications and systems to our restaurant clients.”
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (RRT) provides popular restaurant chains nationwide easy-to-implement phone, online and mobile takeout, order management, customer loyalty and catering solutions that enable restaurant operators to offer their takeout customers a consistently professional and delightful ordering experience where the customer rarely waits on hold, speaks to a friendly and knowledgeable menu-certified virtual waiter, and can be confident that the order is accurate. The turnkey, patented takeout order management software system provides a positive ROI by reducing operational costs, while increasing the number of orders and improving profits by leveraging the feature rich call center, online and mobile ordering platforms all integrated with top POS systems that service a majority of restaurant’s nationally. http://www.rrtusa.com