'We are extremely impressed with the quality of the entries we received this year, and TouchCommerce was among the stand-outs for technology innovation,' said Michael Gallagher, president and founder of the Stevie Awards.
Agoura Hills, Calif. (PRWEB) September 14, 2015
TouchCommerce, the innovative leader in omni-channel customer engagement solutions for market leading brands, today announced that the company has been named the Gold Winner in the American Business Awards ("the Stevies®") in the marketing/advertising/business services category for companies up to 2,500 employees. TouchCommerce was one of five finalists in its category. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. Prior winners in the competition's tech innovation categories include AT&T, Google, Stamps.com, Vimeo, and many others. Winners were announced at a gala ceremony in San Francisco on Friday, September 11, 2015 where CMO George Skaff accepted the award on behalf of TouchCommerce
"We are delighted to have won in our category of the Most Innovative Tech Company of the Year competition of the American Business Awards," said Bernard Louvat, president and CEO of TouchCommerce. "Our mission is to deliver exceptional omni-channel customer experiences through innovative technology, cutting-edge analytics, and dedicated professional services. This award is a testimony to our efforts and results."
The American Business Awards are the nation’s premier business awards program. All organizations operating in the United States are eligible to submit nominations – public and private, for-profit and non-profit, large and small. The American Business Awards competition is one of several Stevie Awards programs, each of which has its own focus, list of categories, and schedule. Created in 2002, the Stevie Awards honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide.
“We are extremely impressed with the quality of the entries we received this year, and TouchCommerce was among the stand-outs for technology innovation,” said Michael Gallagher, president and founder of the Stevie Awards. “The competition was intense and all the winners should be proud of setting a high standard for professionals nationwide."
Driven to transcend the in-store customer service experience in an omni-channel world, TouchCommerce has perfected a proven approach: fusing sophisticated technology with deep human expertise to accelerate incremental revenue and reduce support costs for some of the largest multi-national companies in the world. As a result, TouchCommerce and its clients are continually recognized for customer engagement achievements. In fact, this is the second consecutive year that a TouchCommerce client has been honored at the Gartner Customer 360 Summit in the Gartner 1to1 Media Awards for customer engagement success (T-Mobile in the Customer Analytics category in 2014 and Total Gym Fitness in the Customer Acquisition category in 2015). The company's innovative software and results-focused business model empowers clients to achieve better outcomes, increased average order value and higher customer satisfaction.
To learn more about the American Business Awards ("the Stevies"), please visit http://www.stevieawards.com/aba/.
Founded in 1999, TouchCommerce delivers results for market-leading brands with innovative online engagement solutions that enhance customer experience, increase revenue and reduce support costs while using real time customer data analytics. For more information, please visit http://www.touchcommerce.com. Connect with TouchCommerce on Twitter (@touchcommerce) and LinkedIn.