Since launch in November 2014, Dropoff has made tens of thousands of deliveries for hundreds of business customers, becoming an integral part of their daily supply chain activities.
Austin, Texas (PRWEB) September 16, 2015
Dropoff, Inc. (http://www.dropoff.com), the company dedicated to reinventing on-demand, same-day delivery logistics for businesses, today announced that it is officially launching operations in Dallas and San Antonio. This expansion, along with the existing markets of Austin and Houston, brings the total number of Dropoff locations to four, and allows the company to cover the largest cities in Texas.
“This expansion is a further sign that what we are building is well-received by the marketplace, thereby allowing us to continue our mission of transforming same-day delivery for businesses,” said Sean Spector, CEO and co-founder of Dropoff. “A fundamental part of our growth strategy is to go into new markets with existing customers, which is what helped us launch quickly in Dallas and San Antonio.”
Among Dropoff’s multi-city customers are national cupcake chain, Sprinkles and American Medical Direct (AMD), one of the leading providers of intravenous medications in the country.
“Dropoff did such a great job for us in Houston that we were quite excited to learn that they were expanding to Dallas,” remarked Maura Weber, Regional Manager of Sprinkles Cupcakes.
Since launch in November 2014, Dropoff has made tens of thousands of deliveries for hundreds of business customers, becoming an integral part of their daily supply chain activities. With a deep emphasis on the overall customer experience, Dropoff has attained an extremely high +87 Net Promoter Score - evidence that the service is exceeding expectations.
“Dropoff was an amazing partner in Austin at my previous company, so when I became GM for the region at American Medical Direct, they were one of the first calls I made,” said Ernie Faucher, General Manager of AMD, Texas. “They’ve gotten up to speed quickly and have really helped me get going in Dallas and San Antonio.”
Both the Dallas and San Antonio markets are well ahead of Austin and Houston at similar points in their life cycle. Future plans include rollout to markets outside of Texas and new product features to continue building the ultimate same-day delivery experience.
The Dropoff offering includes:
+ Simple and easy ordering via the Web and mobile devices
+ Transparent, up-front pricing with flexible delivery options
+ Up-to-the-minute ETAs
+ Real-time tracking and confirmations, including digital signature verification
+ Ability to schedule pickups and deliveries up to 90 days in advance
+ Creation of recurring orders and routes
+ Thorough background screening and HIPAA certification of all delivery Agents
+ Delivery Agent ratings and reviews for quality assurance
+ Significant customer protection (cargo, crime and liability insurance)
+ Easy-to-use API for seamless supply-chain platform integration
Dropoff solves same-day delivery challenges for business by offering a superior experience built on convenience, reliability and unmatched service, all powered by a proprietary technology platform. Dropoff provides easy web and mobile ordering, flexible delivery options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, delivery Agent ratings and a feature-rich API for seamless logistics platform integration. Dropoff helps businesses with their complex same-day delivery logistics needs, so they can better, and more efficiently, serve their own customers. For a list of markets where Dropoff, a Greycroft Partners backed-company, is available and for additional information, visit http://www.dropoff.com or call 1-888-DROPOFF.