CONCERN: EAP’s Website and New Resilience Hub™ Speed Access to Critical Tools and Support to Promote Employee Productivity

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CONCERN:EAP's dynamic new website and enhanced Resilience Hub™ provides expanded section for HR business partners, providing access to curated articles, breaking news and timely RSS feeds from leading industry sources; the section includes a library of concise, easy-to-read collaterals to improve employee engagement and utilization of CONCERN: EAP’s high quality and cost effective employee assistance and wellness services.


The new Resilience Hub™ makes positive behavior change more achievable by laying out clear, easy-to-follow paths and providing fast access to counseling.

CONCERN:EAP, a leading provider of programs that promote employee resilience and productivity, today announces a new version of its dynamic website and Resilience Hub™, simplifying user access to an online bank of valuable and practical resources, presented in small bites, convenient for smart phone/tablet viewing on-the-go. The new website makes it fast for users to navigate the extensive health and wellness library of articles, videos, educational materials, self-help tools and calculators, empowering them to enhance positive behaviors and resilience strategies in times of stress and change.

The new Resilience Hub™acts as a "virtual gym", incorporating a Toolkit Navigator that guides users to educational resources and interactive tools pertinent to topics they want to address, thus enhancing their professional and personal success. Toolkits include:

  •     Calm Down & De-Stress:demonstratesrelaxation techniques that can be done just about anywhere, including focused breathing, progressive muscle relaxation, exercise, and mindfulness exercises.
  •     Train Your Anger:evidence-based strategies to help users deal with anger in the moment before it affects their health and relationships.
  •     Lift Your Mood:everyday approaches to elevate frame of mind/outlook.
  •     Get Your ZZZs:resources and exercises that enable users to develop healthy sleeping habits and realize the benefits of quality sleep.

Users learn ways to rethink and harness stress, giving them the emotional resilience required to think clearly and perform optimally, even under pressure. The virtual guidance offered within each Toolkit is evidence-based and practical, which supports the creation of healthy habits in small, incremental steps.

"An EAP is effective to the extent that it can reach, engage and motivate employees to address issues and boost their skills,” said James Harris, CONCERN: EAP’s Director of Sales and Marketing. "The new Resilience Hub™ makes positive behavior change more achievable by providing expert support, and laying out clear, easy-to-follow paths that make changes gradual and a part of one's everyday routine. The Hub gives users the ability to deal with a wide range of life’s challenges, and emerge wiser, bolder and stronger."

The redesigned website includes a streamlined HR Manager portal, providing easy access to concise, educational materials on topics such as eldercare support, prenatal, retirement, financial services, legal referral services, etc. Any HR business partner can distribute webinars on these topics, deliver a monthly "themed" newsletter that can be co-branded, and share aggregated RSS feeds from the industry's most trusted sources, including Kaiser Health News, Substance Abuse and Mental Health Services Administration, Mayo Clinic, Psych Central News, the New York Times, and Workforce. Additionally, employees have full access to the Resilience Hub, as more companies look to improve engagement, productivity, even innovation, via practical resilience strategies. The portal provides benefits HR Managers with the tools and resources and support of a world-class EAP that has served some of Silicon Valley's most iconic companies for over 30 years.    

For over three decades, CONCERN has been committed to enhancing employee well-being, focus and productivity by providing evidence-based employee assistance programs, superior counseling services, innovative solutions, and on-demand support technologies that enable employees to become more engaged, resilient and effective.

CONCERN serves over 270 companies in High-Tech, Health Care and Biopharmaceuticals, as well as organizations in Higher Education and the Public Sector. CONCERN's client portfolio includes 25% of Silicon Valley Fortune 500 companies, and provides coverage to more than 350,000 employees.

Regulated by the State of California’s Department of Managed Health Care, CONCERN'sKnox-Keene licensure demands rigorous clinical, financial, quality and service audits,with full transparency and accountability, mitigating employer group risk.

Headquartered in the San Francisco Bay Area, CONCERN serves a national population of employers and plan members through its distributed network of licensed clinicians, work/life consultants and professional trainers. For more, visit

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James Harris
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