As a smaller company, we’re agile and focused on always improving our mobile app platform.
Sunnyvale, CA (PRWEB) September 16, 2015
Boopsie, Inc., the leading mobile platform-as-a-service provider for libraries worldwide, today reported on its major milestones in the second quarter of 2015. The company has signed twelve (12) new libraries as clients in multiple library markets and two new content partners, while adding two product enhancements and multiple features that contribute to the 100% customer satisfaction rate found in a recent usage survey.
Boopsie’s new partnerships span the information industry, including military libraries, law libraries, medical libraries, and consortia. The Defense Language Institute Foreign Language Center, Best Best & Krieger, The Law Society of Upper Canada, OHIONET and The Regional Automation Consortium (TRAC) have each worked with Boopsie to create a customized mobile app to connect library users with the highest quality resources — from renowned vendors like OverDrive, ProQuest, EBSCO, LexisNexis, the newly added Comics Plus: Library Edition, and Recorded Books — on a user-friendly, native mobile interface.
New product features include Boopsie’s Ratings and Reviews, which allows users to leave a 1 to 5 star rating and review for any title in their library’s catalog. Additionally, the newly added Top 20 Books channel offers a data-driven carousel of book titles that are currently trending as the most popular with the over 3 million users of Boopsie’s mobile app platform.
"I attribute Boopsie’s success to their continued focus on customer service and the quality of their team,” says Dr. Michael Housman, Workforce Scientist in Residence at hiQ Labs and Boopsie Advisory Board member. “Though the company serves over 4,000 libraries worldwide and over 450,000 unique visitors per month through over 3.5 million app downloads to date, their customer support rating is 100% with survey responses from over 50 customers surveyed, which are numbers usually only achievable by teams 3 to 5 times larger than Boopsie’s. Their innovative approach to team building and efficient operations are head and shoulders above industry norms.”
“As a smaller company, we’re agile and focused on always improving our mobile app platform,” adds Tony Medrano, CEO of Boopsie. “While we’ve seen high user ratings since the launch of the very first iteration of our mobile app platform, we’re always focused on optimizing use of the next feature and the next content partner so that we can continue to exceed the expectations of library patrons and students around the world.”
Boopsie’s AccessILS platform has become the de facto standard for integration of digital catalogs with legacy library content management systems worldwide, reducing vendor resources required to integrate with various desktop and mobile technologies used throughout the industry. For more information, contact Team Boopsie.
Boopsie, Inc. is the industry-leading mobile platform-as-a-service (PaaS) provider for over 4,000 library locations worldwide. Boopsie’s apps have been downloaded over 3.5 million times and are used by over 500,000 unique app users per month. Boopsie’s library-branded mobile apps are affordable, easy to deploy and maintain, and enable libraries of all types and sizes, including academic, corporate, public and special, to quickly acquire new users and increase circulation. Boopsie’s mobile apps are fully hosted and maintained by Boopsie’s U.S. based customer service organization and are designed for Android, iOS, Windows Phone 8, Windows 8, Kindle Fire and even Blackberry platforms. Boopsie enables 24/7 remote library access via the user’s device of choice. Boopsie also sells subscription services including a digital catalog of comics and graphic novels. Visit http://www.boopsie.com for more information about mobile apps for libraries.