India (PRWEB) September 21, 2015
Chatwoo recently announced the premium comprehensive Live Chat Solutions. Website owners can easily integrate 'digital engagement' solutions on their websites. Listening and supporting customers brings business enhancement. Feedback about the features visitors like or don’t like are important for any industry to grow up. To boost business, good customer service is essential.
With digital communication tools, companies can achieve all the 7 C's of communication: Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness and Correctness.
The company marketing team says, "Premium and Advanced plans are preferred by small and mid-sized websites. Website owners can start with the free version and then upgrade to premium versions anytime. For further information, visit chatwoo.com."
Free Basic features: Unlimited Chats, Basic Customization, Chat Reports & Rating Chat History (1 Month) and Offline Form
Premium features: $10.0/month (cost), Agents (2+), Advanced Chat Customization, Transfer Chat, Chat History (1 Year), Departmental Chat (3)
Advanced features: $15.0/month (cost), Agents (5+), File Sharing, Advanced Customization, Transfer Chat, Download Chat History (2 Years)
ChatWoo is a research project based on the concepts of advertisement and PR theories. ChatWoo is offered by SiteGeek, developing a set of technologies to rate and review web hosting companies. They are currently monitoring 100 million websites and collecting stats for the 40k hosting companies worldwide with various parameters which include:
- Number of clients
- Number of clients lost
- Number of clients gained
- Up-time & downtime
- Website speeds
- Popularity based on traffic
- Data from social media and overall sentiment analysis
Sitegeek.com is able to come up with a number of other stats via big data collection, including most popular CMS, largest hosting companies, etc.