“Our Technology Alliance Partners, such as Greater Intell, are key to our long term success with both MSPs and corporate IT departments,” said Paul Farr, EVP of Marketing & Business Development for Kaseya.
Seattle, WA (PRWEB) September 29, 2015
Greater Intell, a leading provider of software and services for IT Management platforms, today announced that its giOpsCenter monitoring and management product for the Kaseya® VSA™ has been selected by Data-Tech for their managed service provider operations. Data-Tech is a leading MSP based in Tampa, FL. Data-Tech has been a technology leader and innovator in the MSP industry for nearly 20 years and leverages the Kaseya VSA platform to drive their success.
The company’s choice of Greater Intell’s giOpsCenter is based on Data-Tech’s need to address the growing demand for their services in the market. The company is known as the market leader in their region for superior customer service, and maintaining and enhancing that status is an ongoing focus for the company. giOpsCenter was chosen to enhance and augment their service offerings and increase the speed and efficiency of all operations.
“giOpsCenter transforms the detailed information gathered by Kaseya into easy-to-read real-time graphical dashboards that provide new insights and services,” said Mike Ponticello, Chief Information Officer of Data-Tech. “This enhances our ability to continue delivering on our number one priority – providing the highest level of remote monitoring and management service to our customers. giOpsCenter will enable us to maintain and extend our leadership as Florida’s most innovative and customer focused Managed Service Provider.”
Greater Intell and Data-Tech’s partnerships with Kaseya make this new relationship an interesting one to watch in the MSP marketplace. The Kaseya VSA is used by thousands of MSPs and IT Departments throughout the world, and the growth of the Kaseya-based ecosystem is showing fresh momentum under the leadership of new CEO Fred Voccola and his management team.
“Our Technology Alliance Partners, such as Greater Intell, are key to our long term success with both MSPs and corporate IT departments,” said Paul Farr, EVP of Marketing & Business Development for Kaseya. “Our commitment to customer success requires an ecosystem that extends the value of Kaseya VSA to provide the most comprehensive solution set in the industry. It’s exciting to see Greater Intell and Data-Tech collaborating to do just that.”
The team at Greater Intell is well known for its long and very successful experience in the MSP marketplace. Greater Intell’s staff includes a group of well recognized Kaseya veterans who are considered experts and practitioners on the leading RMM platform. The company’s offerings include a comprehensive set of products and solutions focused on various challenges faced by IT Departments and Managed Service Providers.
“We are pleased to be working closely with Data-Tech to extend and enhance their Kaseya-based service offerings to their customers,” said Corey Mandell, CTO of Greater Intell. “We know that Data-Tech is one of the leading Kaseya MSPs in the marketplace, and their choice of giOpsCenter is a strong indicator for the broader market. We look forward to a long and successful relationship.”
About Greater Intell
Greater Intell is a leading provider of software products and professional services for IT Management Platforms. The company's solutions enable Managed Service Providers (MSPs) and IT management to maximize their productivity and the return on investment of their information technology. Greater Intell is committed to its customers’ IT efficiency and business success. Its growing customer base includes a range of industries, including healthcare, education, business services, and software firms. The company is headquartered in Kirkland, WA and is privately held. To learn more, please visit http://www.greaterintell.com.