Silvervine Partners with Primoris

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Silvervine partners with Primoris to offer convenient insurance payment solutions.

Today, Silvervine, a leading provider of real-time property and casualty insurance policy administration software, has chosen to partner with Primoris, an evolutionary company that assists its partners in the insurance industry with convenient insurance payment processing capabilities.

Utilizing Primoris, Silvervine’s platform will be able to offer flexible fees, low merchant rates, improved collection structures and integrated cash reconciliation. Through Primoris, this platform will allow Silvervine’s customers the ability to have multiple payment options for their customers, such as automated recurring payments as well as mobile and phone (IVR) processing options. These payment processing capabilities will help their clients reduce cost, enhance operational efficiencies and provide an unmatched user experience that can make a big difference to the bottom line.

Primoris can also act as a third-party payment processor for an insurance company. This means that Primoris can collect convenience fees on behalf of the insurance company, thus allowing the insurer to keep 100% of their premium and offset any merchant fees.

As technology choices arise, Silvervine and Primoris’s partnership offers the same robust payment functions as the larger carriers. The end result is increased claim efficiency and improved customer satisfaction when making insurance payments. Silvervine partnered with Primoris to assist agents in increased productivity, thereby reducing costs and improving overall customer service across a multitude of agency management systems.

“Teaming with Primoris helps our clients assist their agents and policyholders through automated and recurring payments which, in turn, helps avoid lapse in coverage and increase policy retention. The commitment that Primoris has to customer service and client security assures us that we are sending our clients to a company that is managed by people with very high standards. Our goal is to give our clients the ability to proactively manage their business while giving policyholders peace of mind…and that is priceless.” – Mark Waite, Silvervine - Vice President of Operations

"Partnering with policy admin software packages like Silvervine is a perfect fit. This partnership gives Silvervine customers out of the box payment options so customers can focus on their core business rules." – Tim Cunningham, Primoris - Vice President of Operations

About Silvervine
Silvervine is a new breed of solution provider dedicated to delivering a competitive advantage to property and casualty insurance organizations of all sizes and across all lines of business by constantly incorporating knowledge gained from industry participation, expertise and trends into technology innovations. Today, insurers and MGAs across the U.S. look to Silvervine for robust, out-of-the-box functionality, speed-to-market, timely implementations and the ability to achieve both growth and revenue goals. Visit us at silvervinesoftware.com, follow us on Twitter at @silvervineIMS, like us on Facebook, and visit our LinkedIn page.

About Primoris
Primoris specializes in building payment processing and back office solutions from the ground up, by insurance professionals, for the insurance industry. Primoris’s state-of-the-art payment processing system can be used off the shelf or customized by developers to meet your specific needs. Primoris main obligation is to save you time and money thereby letting you focus on what is most important - growing your business. For more information, please visit primorisservices.com or follow us on Twitter at @PrimorisPayment.

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Rebecca Jennings
Silvervine
+1 404-396-8377
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Rebecca Jennings
Silvervine
478-971-3549 1612
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@SilvervineIMS
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