Our customers who use RightAnswers in conjunction with ServiceNow achieve the highest knowledge usage and self-service success of any knowledge management software.
Edison, NJ (PRWEB) October 08, 2015
RightAnswers, Inc., the #1 provider of cloud-based knowledge management software and services for improving customer service and support, is a Gold sponsor of NowForum London, the largest gathering of ServiceNow users and experts outside of the US. NowForum London will be held October 15, 2015, at ExCeL London.
At the ServiceNow event, RightAnswers will be demonstrating its award-winning knowledge management software that centralizes knowledge throughout the enterprise and promotes knowledge sharing to enhance IT support and customer service.
“RightAnswers is the only best-in-class knowledge management software and ServiceNow Certified Integration that is Knowledge-Centered Support (KCS) Verified V5, the de facto standard for knowledge management. Our customers who use RightAnswers in conjunction with ServiceNow achieve the highest knowledge usage and self-service success of any knowledge management software,” says Bill Pollie, Executive Vice President, Global Sales and Business Development, RightAnswers.
Visit the RightAnswers booth to learn more about RightAnswers’ specific solutions for the ServiceNow environment:
- RightAnswers Knowledge Hub for ServiceNow – RightAnswers’ complete solution in the cloud, seamlessly integrated with ServiceNow. It includes tools for knowledge creation and for agent and user access through portals and social forums
- RightAnswers Knowledge Service for ServiceNow – Pre-packaged knowledge containing more than 100,000 solution on more than 500 commonly used software applications and hardware
Unique capabilities of RightAnswers:
- Seamless inline Integration with ServiceNow Service Management
- Enables Knowledge-Centered Support (KCS) with the only KCS Verified V5 knowledge management software
- Populates your ServiceNow knowledgebase with 100,000 support solutions
- Optimizes your knowledge operations with RightAnswers best practice creation, translation, maintenance and adoption services
RightAnswers is the #1 provider of cloud-based knowledge management, web and mobile self-service and social knowledge solutions for improving customer service and IT support. Our 450+ clients around the globe use RightAnswers seamlessly integrated with their CRM, ITSM or other customer service software to provide stellar support experiences while saving millions of dollars a year. Learn more at rightanswers.com.